• Deliver Key infrastructure projects running through complete project lifecycle.• Develop an understanding of company's strategic business objectives to ensure that projects are structured to deliver maximum return on investment in the shortest amount of time possible.• Executive and business engagement in maintaining successful engagement at all levels of corporate structure. Manage relationships with key internal and external stakeholders.• Implementing / streamlining IT… Show more • Deliver Key infrastructure projects running through complete project lifecycle.• Develop an understanding of company's strategic business objectives to ensure that projects are structured to deliver maximum return on investment in the shortest amount of time possible.• Executive and business engagement in maintaining successful engagement at all levels of corporate structure. Manage relationships with key internal and external stakeholders.• Implementing / streamlining IT enterprise standards, policies and procedures to ensure that projects are structured to deliver maximum return on investment.• Infrastructure environment availability as per SLAs defined to meet project requirements.• Ensured projects compliance to customer’s policies & processes including risk & mitigation plans. Show less

• Implementing project plans, schedules within preset budgets and deadlines; resource planning and recruitment, holding review meetings to ensure timely completion and delivery of projects; defining best practices for project support and documentation.• Actively involved in discussion of all the technology related project requirements, including technical feasibility study, procurement, up-gradation / migration of hardware, software, database and applications.• Implement system… Show more • Implementing project plans, schedules within preset budgets and deadlines; resource planning and recruitment, holding review meetings to ensure timely completion and delivery of projects; defining best practices for project support and documentation.• Actively involved in discussion of all the technology related project requirements, including technical feasibility study, procurement, up-gradation / migration of hardware, software, database and applications.• Implement system integration solutions as per the Infrastructure design documents.• Plan, provision and manage IT Infrastructure environment with complete ownership of project delivery.• Vendor Management: Vendor performance monitor, AMC reviews.• Making payment recommendation and approval notes.• Ensured compliance with customers Processes & SLA’s.• SPOC for all project issues and escalations. Show less

•Experience in System Administration- Sun Solaris, Linux, Windows, Citrix administration.•Experience in Remote Infrastructure Management services.•Good exposure of Enterprise Tools & Applications for Administration of Systems.•Managing technical staff who support in IT Infrastructure management•Possessing valuable insights, keen analysis and team approach to implement best practices, adept at working in high pressure environments with strict deadlines and multiple deliverables… Show more •Experience in System Administration- Sun Solaris, Linux, Windows, Citrix administration.•Experience in Remote Infrastructure Management services.•Good exposure of Enterprise Tools & Applications for Administration of Systems.•Managing technical staff who support in IT Infrastructure management•Possessing valuable insights, keen analysis and team approach to implement best practices, adept at working in high pressure environments with strict deadlines and multiple deliverables. •Focused and hardworking professional equipped with thorough knowledge and technical understanding coupled with an analytic bent of mind and confident to take challenging assignments. Show less

•Managed and support overall India IT infrastructure and daily service desk operation and reporting.•Expertise in packaged applications and systems integration (Symantec patch manager; Symantec end point protection; Altiris patch management, Bluecoat Proxy implementation etc…..•To llaise with third –party, service provider and IT vendor for IT related issues.•Provide service desk support ensuring smooth IT operation of service desk operation. Handling support cases in service desk… Show more •Managed and support overall India IT infrastructure and daily service desk operation and reporting.•Expertise in packaged applications and systems integration (Symantec patch manager; Symantec end point protection; Altiris patch management, Bluecoat Proxy implementation etc…..•To llaise with third –party, service provider and IT vendor for IT related issues.•Provide service desk support ensuring smooth IT operation of service desk operation. Handling support cases in service desk system. This include end to end follow-up on incidents.•Participated in implementation of security audit.•User administration.•Coordinated with IT infra Manager on IT corporate standard policies and technical compliance on all aspects of infrastructure related matter. Analyzes information to determine, recommend, and plan layout for type of computers and peripheral equipment modifications to existing systems.•Expertise in deploying and supporting desktops/laptops, phone systems, video conferencing and various wireless devices.•Participated in implementation of security audit.•Maintaining lotus notes client, and there profiles and user log in troubleshooting and Citrix administration.•Deputed in Phoenix on L1 Visa to handle US Infrastructure and operations. (Jan 09 to Dec 09)•Experience in citrix Administration. Show less