Amit Bhatia

Amit Bhatia Email and Phone Number

Sr. Manager - Customer Delight @ FabHotels
gurgaon, haryana, india
Amit Bhatia's Location
West Delhi, Delhi, India, India
Amit Bhatia's Contact Details

Amit Bhatia personal email

About Amit Bhatia

Dynamic and motivated professional with several years of experience in managing learning & development and customer relationship. Professional with good communication skills, adaptable to all challenging situations. Energetic and self-motivated team player/builder who is goal oriented and performance driven. I look for opportunities where I can apply my skills and knowledge as well as learn new ones and develop more as a professional and as a person

Amit Bhatia's Current Company Details
FabHotels

Fabhotels

View
Sr. Manager - Customer Delight
gurgaon, haryana, india
Website:
fabhotels.com
Employees:
722
Amit Bhatia Work Experience Details
  • Fabhotels
    Sr Manager - Customer Delight
    Fabhotels Sep 2023 - Present
    Gurugram, Haryana, India
  • Igt Solutions
    Sr. Training Manager
    Igt Solutions May 2023 - Aug 2023
    Gurugram, Haryana, India
  • Fabhotels
    Sr. Manager - Customer Delight
    Fabhotels Apr 2021 - May 2023
    Gurugram, Haryana, India
  • Fabhotels
    Training And Quality Manager
    Fabhotels Nov 2017 - Apr 2021
    Gurgaon, India
  • Zomato
    Training Manager
    Zomato May 2015 - Oct 2016
    Gurgaon, Haryana, India
  • John Keells Bpo Solutions
    Training Manager
    John Keells Bpo Solutions Mar 2015 - May 2015
    Gurgaon, India
  • John Keells Bpo Solutions
    Deputy Manager - Training
    John Keells Bpo Solutions Apr 2011 - Feb 2015
    o Design and deliver effective curriculum covering induction, development and seasonal training modules.o Conducting Training Evaluation and providing feedback.o Design and Deliver Training SOPs across Training Function including Training architecture resource planning, Process training & accreditation, Learning curve management and accreditation, Training feedback process, Trainer certification, Cross skilling. o Induct and certify new team members in the Training team via TTT sessionso Develop and deliver HR-related workshops e.g. Attendance Management, Performance Management etc.o Prepare Training reports for business function and sharing it with respective stake holders.o Liaison with external vendors over 0-90 days training.o Plotting training batches on training calendar for training resource utilization.o Delivered Training and Development strategy and curriculum aligned to Corporate strategy and business needs e.g. attrition, attendance, quality and performanceo Analyze process and training needs to develop new programs or modify and improve existing programs.o Helping in recruitment strategy to ensure high-quality entrants with role-aligned capability.
  • Intelenet Global Services
    Process Trainer
    Intelenet Global Services Feb 2010 - Mar 2011
    Gurgaon, India
    Deliver modules for Apria Healthcare process (US)Execute training programmesIdentifying and analyzing training needsDeveloping action plans and monitoring progress of such plansEnsuring attendance and successful graduation of training batchesRegular reporting of scores for batches released to floor and up-trainings conductedCoordination with client for updates and various support
  • Arvato Services
    Sr. Process Trainer
    Arvato Services Nov 2004 - Feb 2010
    - Deliver modules for Microsoft process i.e. PA, VLK and TSLM (3 lines of Business) - Deliver modules for MCP/MCT (Microsoft Certified Professional/Microsoft Certified Trainer) process- Designed and delivered modules for Emirates process- Execute training programmes- Identifying and analyzing training needs- Developing action plans and monitoring progress of such plans- Ensuring attendance and successful graduation of training batches- Regular reporting of scores for batches released to floor and up-trainings conducted- Coordination with client (MICROSOFT) for updates and various support

Amit Bhatia Skills

Team Management Performance Management Training Management Vendor Management Recruiting Bpo Program Management Business Development Business Strategy Employee Engagement Talent Acquisition Crm Strategy Project Management Service Delivery Time Management Mis Analysis Leadership Business Process Outsourcing Customer Relationship Management Management Information Systems Erp Outsourcing Analytical Skills Customer Service Team Leadership Call Centers Operations Management

Amit Bhatia Education Details

  • Cambridge Foundation School
    Cambridge Foundation School
    Commerce

Frequently Asked Questions about Amit Bhatia

What company does Amit Bhatia work for?

Amit Bhatia works for Fabhotels

What is Amit Bhatia's role at the current company?

Amit Bhatia's current role is Sr. Manager - Customer Delight.

What is Amit Bhatia's email address?

Amit Bhatia's email address is am****@****ail.com

What schools did Amit Bhatia attend?

Amit Bhatia attended Cambridge Foundation School.

What skills is Amit Bhatia known for?

Amit Bhatia has skills like Team Management, Performance Management, Training, Management, Vendor Management, Recruiting, Bpo, Program Management, Business Development, Business Strategy, Employee Engagement, Talent Acquisition.

Who are Amit Bhatia's colleagues?

Amit Bhatia's colleagues are Archit Dubey, Anand Patel, Pardeep Kumar, Sudhanshu Kumar, Jeyaparakash Periyamuthu, Vedita Sharma, Kavish Kumar.

Not the Amit Bhatia you were looking for?

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.