Amit Bhatt Email & Phone Number

Ghaziabad, Uttar Pradesh, India

• Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.• Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.• Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.• Drafted quarterly and yearly reports on company financial metrics to assess successes and account… Show more • Reviewed files, records and other documents to obtain business information and key data informing responses to development requests.• Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.• Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.• Drafted quarterly and yearly reports on company financial metrics to assess successes and account for deficiencies.• Diminished process gaps and encouraged optimal productivity by closely supervising workflow of claims analysts and mail clerks. Show less

Noida, Uttar Pradesh, India

• Managed sales, operational data and software solutions to align with company strategic vision.• Liaised with executive leaders to solve operational and workflow issues to reduce breakdown in data communication.• Outlined MIS upgrade roadmap, analysed protocols and ordered corrective actions to elevate performance.

Gurugram, Haryana, India

• Handling Dealer/Customer Grievances. Owning the process with a team to close tickets within TAT.• Maintaining Dealer & Customer Satisfaction Score• Help in identifying gaps that cause grievances and working with teams to plug them at source so that they don't repeat• Responsible for KPI and other reports.• Handling and maintaining customer satisfaction reports.(CSAT)• Creating customer logins for internal and external customer for support tool.• Conceptualize, design… Show more • Handling Dealer/Customer Grievances. Owning the process with a team to close tickets within TAT.• Maintaining Dealer & Customer Satisfaction Score• Help in identifying gaps that cause grievances and working with teams to plug them at source so that they don't repeat• Responsible for KPI and other reports.• Handling and maintaining customer satisfaction reports.(CSAT)• Creating customer logins for internal and external customer for support tool.• Conceptualize, design and implement MIS reports as required by management information needs Show less

Delhi, India

• Prepare Division wise Sales Report of Company's stores of Delhi & NCR.• Also compiling division wise distribution & sales reports for demands/sales forecasting and planning.• Work with business units/Project Manager to design and develop solutions to key business problems.• Conducting Stock take at running company owned shops, analyse their stock data and keep track of stock level at company outlets.