Responsible for Recruitment of IT Positions such as Project Managers, Java, J2EE Developers, C# / ASP.NET Developers, Interactional Designers, Agile Coach, Scrum Masters, TDM Consultants, Security Engineers, Linux Engineers, SharePoint Engineers, Hadoop Developers, DevOps, Business Analyst, System Administrators (AIX/ Linux / WebSphere), Portal Developers, Mainframe Developers, ETL / Data Warehouse / Oracle Developers, Oracle DBA, Oracle Apps consultant, .NET programmers, Quality Analyst / QA Test Engineer (Performance, automation, manual),UI/UX developer / designer and numerous niche skills in all parts of United States.

Use to give trainings of tools to new hires so they can be familiar with the work which they are going to do onsite. Technical recruiter for company

PROVIDED SUPPORT FOR TECHNICAL PROBLEMS IN WINDOWS, MAC OS, PRINTERS ETC

Respond to incoming cases of client services department as backup during peak times.Head problem resolutions requiring extensive analysis, troubleshooting and escalation to product development.Conduct extensive troubleshooting of backend databases and identify root cause of data issues.Engineer and investigate both platform and product issues.Respond and analyze complex inquiries of technical and functional nature not in routine and require deviation from standard procedures.Direct clients through issue resolution including customer meetings, status reports and updates.Identify, propose and enforce escalation process improvements.Adapt response and extensive research as per customer response.Record all customer contacts and activities in CRM system.Update and manage current working knowledge of IPRO Tech Inc. products and technology.Conduct software testing for performance, configuration and functions.Identify, analyze and write problems with program function, output, online screen and content.Develop software defect reports and maintain logged defects in respective database.Provide contributions to central escalation knowledge-base.Identify support tools gaps, enhance needs and propose solutions.

Researching the software and co ordinating the changes for the same

Providing the solutions for the software managed by the company

Maintaining the Wireless Network and Providing the Solution for the same.

Troubleshooting and maintaining wireless network in th hotel premises

Maintaining and Managing the entire wireless netowrk of Taj Ganges