As an operations manager and a manager of key accounts at Cozmo Travel, I leveraged my 21+ years of experience in the travel industry to deliver high-quality services and solutions to corporate clients. I handled the team responsible for the itinerary and bookings of clients, ensuring their satisfaction and loyalty.I also managed the travel operations at the client site, coordinating and monitoring the processes related to domestic and international travel. I applied my technical skills and knowledge of Amadeus GDS, project management, and customer service to resolve problems, streamline workflows, and optimize efficiency. My mission is to work in a professional organization that values my expertise and provides opportunities for further learning and growth.