Amit Dutta Email and Phone Number

- Responsible for new business development via prospecting high-value target accounts, qualifying customer needs, and closing the business.- Fostering & managing a portfolio of 30+ accounts, worth $250K ARR with 3 KAM Accounts across verticals.- Developed and executed a comprehensive partner strategy to drive new revenue opportunities with digital marketing agencies, technology resellers, consulting firms.- Decreased churn by 10% through timely project delivery, account farming, expansions, referrals, renewals, and payments from customers, ensuring seamless account management and customer satisfaction.

- Managed high-profile accounts, ensuring seamless coordinaon of complexinternaonal ineraries for VIP clientele.- Implemented a system to track client preferences, resulng in more tailoredrecommendaons and increased repeat business.- Resolved customer issues effecvely, maintaining a posive reputaon for thecompany within the highly compeve travel market.- Coordinated group bookings to ensure seamless logiscs for large-scaleevents such as weddings or corporate retreats.

- Proactively identified areas for improvement in the corporate travel program, leading to a more efficient and sustainable structure.- Reduced employee stress during business trips by providing personalized assistance in case of emergencies or last-minute changes.- Monitored industry trends and implemented best practices to continuously improve the company''s corporate travel program.- Coordinated complex international itineraries, ensuring seamless logistics for traveling executives.- Established strong relationships with vendors and suppliers, leading to exclusive deals and discounts for the organization.

- Asked open-ended questions to beter ascertain client needs and determine best international travel offerings.- Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.- Implemented automated office systems, optimizing client and data communications as well as records management.- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.

- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.- Responded to clients' questions, issues and complaints and implemented appropriate solutions.