Optimizing gaming & content levers for user engagementLooking for partnerships with blockchain based Gaming studios and DApps. Please connect with me for more details at amit.g@veera.com

Transformed user experiences and drove order value and gross profit per order (GPPO) up through Homepage charter, Category Buying Experiences and Sale Events- Enhanced product discoverability, boosting conversions and shopping ease- Unified stakeholders with a comprehensive category roadmap, driving business goals by increasing bill penetration of strategic categories (Fruits & Vegetables, Cafe, Meat & Seafood, Beauty & Personal care)- Elevated user engagement through… Show more Transformed user experiences and drove order value and gross profit per order (GPPO) up through Homepage charter, Category Buying Experiences and Sale Events- Enhanced product discoverability, boosting conversions and shopping ease- Unified stakeholders with a comprehensive category roadmap, driving business goals by increasing bill penetration of strategic categories (Fruits & Vegetables, Cafe, Meat & Seafood, Beauty & Personal care)- Elevated user engagement through personalised user cohort journeys and interactive experiences- Introduced innovative widgets, enriching the category experiences, product representation and user interaction- Streamlined merchandising ops, amplifying team efficiency and productivity- Executed several high-impact gamification campaigns, attracting major brands and revenue growth- Optimised product listing experience through neat "Product Cards" and structured "Product Details Page", driving user engagement and business results Show less

Healthtech and E-commerce- Built a platform to sell and fulfill lab tests (pathology and radiology) - App Buy Flows, Order Manager System, Lead Management, Supply Management, calendar manager, Lab information manager, etc..- Designed digital health ID for the patients and their family members to better manage their health records like prescriptions and lab reports- Helped the Inside Sales and Customer Support team in improving their efficiency via process and workflow… Show more Healthtech and E-commerce- Built a platform to sell and fulfill lab tests (pathology and radiology) - App Buy Flows, Order Manager System, Lead Management, Supply Management, calendar manager, Lab information manager, etc..- Designed digital health ID for the patients and their family members to better manage their health records like prescriptions and lab reports- Helped the Inside Sales and Customer Support team in improving their efficiency via process and workflow automations- Built and managed multiple channels to collect CSAT, NPS, and PlayStore ratings from the patients post their doctor consultation, medicine delivery, and diagnostics order fulfillment- Implemented WhatsApp Chatbot for MFine patients- Designed a dynamic "Help & Support" section in the MFine patient APP to cut down on escalations and queries per order- Revamped the signup and login process to better enhance app security and bring it into compliance with ISO standards. Additionally, the exercise increased the user registration funnel- Improved "MFine One Membership" sales significantly by upselling it on the cart checkout page and increased the ARPU and the patient retention on the platform Show less

- Designed and executed offline diagnostic order buy flows for patients by increasing price and slot visibility of various labs- Streamlined incoming user queries from various sources, boosting support team efficiency and reduced TAT for the end user- Managed homepage merchandising for marketing campaigns, driving engagement- Developed and established a daily reporting and impact analysis framework, empowering data-driven decision-making at the organisational level and informing… Show more - Designed and executed offline diagnostic order buy flows for patients by increasing price and slot visibility of various labs- Streamlined incoming user queries from various sources, boosting support team efficiency and reduced TAT for the end user- Managed homepage merchandising for marketing campaigns, driving engagement- Developed and established a daily reporting and impact analysis framework, empowering data-driven decision-making at the organisational level and informing strategic initiatives. Show less

E-commerce and Data AnalyticsHelped the client [Walmart - Online Grocery] in their retention strategy• Analyzed data and provided insights in the form of weekly presentations• Reduced report generation time from 7 days to 1 using VBA & R

In my role as a Business Analyst Intern at Medanta - The Medicity Hospital, I managed stocks, orders, and data for various materials, including medical instruments and pharmaceutical items. I also assisted the PwC team in implementing GST at the hospital, utilizing SAP's MM module and Oracle SQL for data management.

Here I was responsible for the brand development, operations, social media marketing, offline events & campaigns, press release, visual communication, consumer interaction, content strategy and management for COGXIO and other products