> Tracking & taking corrective action to achieve sales plan and profitability by monitoring KPI’s on a regular basis.> Monitor stock (category & brand wise) width, depth, mix, sales densities & profitability.> Managing complete inventory and supply chain of the assigned region/product> Being Revenue custodian, task is to ensure competitive and effective steps to drive growth across all channels by using available resources.> Analyses of channel partners database and driving strategies on how to increase new partner reach & breadth.

>Responsible for sales revenue of UAE/Oman/Bahrain for the entire value division product lines including HP Servers and Storage, HP Networking, and other product lines from Security, Software, Convergence and Infrastructure portfolio.>Retained accounts through the development of strong relationships with key decision makers.>Addressed client concerns and ensure the resolution of issues in a timely manner.>Maintained contact with clients - giving them regular updates.>Performance monitoring of sales executives of the respective territories.>Oversaw campaigns to grow new brands/products>Involved in the day to day management of clients.

>Led the team in driving the SBU revenue numbers for Mumbai region as per the KPI’s defined by the company.>Distributed the products under Software SBU based on depth and breadth thro Premium Business Partners, Tier 2 & 3 Partners, VARs, SI’s, Government Resellers, and OEM's.>Responsible for monthly revenue & collection planning and maintaining inventory control.>Responsible for taking credit calls for Channel Partners based on various factors such as business done, past transactions, market feedback and payment terms offered by end customer.>Structured and Executed Large Deals through initiating and mediating between channel partner and vendor for special pricing case.>Strategic Planning & Consulting--- understanding the geographical location wise business, trend analysis to design the new strategy about product>Bottom Line Profitability: Top most priority to maintain the bottom line profitability for the company. Depending upon where company has strong relations with channel partners where can create good bottom line profitability to create concrete relationship with channel with correct activities.

>Sales of Microsoft Volume License products through channel partners>Enabling channel partner to sell Microsoft VL products>Appoint Value Added Resellers and drive the breadth initiative to bring consistency in sales>Top Line Revenue Management: Maintain the top line revenue generation from the location by product mix>Channel Relationship: Create healthy and trustworthy relationship with channel partners by giving clear and correct message through the available resources. Regular meetings with channel partners to create healthy relation with company.

>Sales of Microsoft Volume License products through channel partners>Enabling reach of T3 partners by developing Sub Distributors>Educating Channel partners on licensing policies & intellectual Property rights>Increment of legal Operating System in the System Integrator, Channel>Communicate incentive/promotional schemes and encouraging partners to participate to increment sales and achieve organizational objectives>Improve market penetration by encouraging new partners in the market>Motivate partners to sell legal MS products, infringement of Intellectual Property rights and educating them of the legal implications.

>Driving Sales & Marketing, Branding, Promotion and Events for Reliance Web Store in Western Suburb of Mumbai.>Designed successful campaigns for specific brand, with database generation of over 2000.>Managed the day-to-day activities associated to related marketing efforts, creative development, etc as necessary>Conducting various road shows and sales camps across the region. >Executed In-store activities & promotional campaigns basis promo calendar >Providing information about company’s new products and schemes.>Managing general office administration

>To remain as basic point of contact for customers with queries, complaints, feedback’s, requests etc.>Ensuring timely and professional responses to all complaints, requests and queries received.>Research and compilation of answers for informational requests from customers.>Proper recording and scrutiny of the complaints received.>Maintain and develop external party relationships.>Preparing reports on the activities of the Customer Care department or team.>Efficient dealing of complaints to completion and enabling satisfaction of customer.>Rendering useful administrative support to other members of the customer care team.>Organised and conducted various promotional activities for enquires/leads