Manager Inflight Services

 Delivered excellent customer service inflight; and maintained safe and compliant operational standards Responsible for setting Uniform Standards and ensuring adequate inventory controls and smooth operations Volunteered and led a team to reorganize and restructure all Announcements onboard Proactively involved in setting up procedures in the inflight training school Expert in understanding and translating different languages for proper communication during international travel Overseeing entire shift activities including the coordination and monitoring of all functions in compliance with airport policies, procedures, and regulations to ensure the safety and security of the passengers Expert in managing emergencies such as performing first aid & emergency evacuations inflight service duties Ensuring the satisfaction of passengers by answering questions and offering them assistance Ensure compliance across all areas of in-flight operations, including regulatory and policy compliance. Proactively managing pre-boarding tasks such as checks on the availability of required food and beverages as well as inflight amenity items Providing special assistance to passengers with special needs and disabilities Managing mandatory pre-flight briefings