Amit Kumar Email & Phone Number

Pega Lead System Architect (CLSA v7.4) with 11+ years of experience in design and development of BPM and CRM applications in banking and insurance domain for reputed clients.Specialties: - Exposure in full life-cycle of PRPC implementation - Experience in PEGA frameworks like PEGA SFA, PEGA CPMI, PEGA PUMA and TMF. Certified as Senior PEGA Marketing consultant(CSPMC) and Customer service Architect (CCSA) and Decisioning Consultant (CPDC)- Well Versed in designing Enterprise class structure, data model and workflows in Pega PRPC.- Expertise in design and development of integration modules. Comfortable working with all the connector and services in PRPC like HTTP, SOAP, JMS, MQ, File etc.- Strong Knowledge of PRPC Security rules like PRPC Roles, Privileges, and Access When.- Extensive knowledge of PRPC Case Management, organization structure, and operator set-up, Reporting and UX design.- Knowledge of using performance tools like Performance Analyzer(PAL), DB tracer, Pre-flight etc.- Strong knowledge on analyzing log files and identifying performance bottlenecks.- Expertise in ruleset management and rule deployment plan (product rules / product patches)- Experience in Oracle Database, developing SQL Scripts, SQL tuning etc.- Comfortable with Web Scripting Languages: XML, JavaScript, HTML, CSS etc.- Familiar with Web-logic administration and configuration.- Familiar with AES set-up and configuration.