Amit Kumar Email & Phone Number

Boulogne-Billancourt, Île-De-France, France

Singapore

Identifying/ driving Strategic Projects for 9 countries in Asia which includes Customer centricity, Business Growth and People. Driving Operational Excellence for a seamless and consistent customer experience

Gurgaon, India

Owner of End to End After Sales Services/ Spare Parts operations in India.Spearheaded multiple transformational Projects for driving business and people growthConsistent improvement in bottom line and top line for a bigger impact.

Gurgaon, India

Process standardizationCompetency enhancement for improved business resultsCustomer experience projects

Gurgaon, India

New Delhi Area, India

Responsibilities: Accountable for identification, prioritization and root cause analysis of emerging product issues and rapid resolutions Established and standardized bus body preventive maintenance system to optimize product parts consumption and aesthetic quality Formulated procedures and formats for product repair processes as per TS: 16949 requirements Accountable for supplier audits, process and storage, for ensuring the quality control of delivered… Show more Responsibilities: Accountable for identification, prioritization and root cause analysis of emerging product issues and rapid resolutions Established and standardized bus body preventive maintenance system to optimize product parts consumption and aesthetic quality Formulated procedures and formats for product repair processes as per TS: 16949 requirements Accountable for supplier audits, process and storage, for ensuring the quality control of delivered materialAchievements: Developed and published Aesthetic Quality Manual- a manual for maintaining/ enhancing the bus body health for entire life cycle of product- for Fleet Management Show less

Pantnagar, Uttarakhand

Responsibilities: Conducted line trials and eliminated to bottlenecking factors for achieving the tact time Led CFT for preparation of PFMEA, Control chart and Process sheets Executed the fall back plan for production of Tata Nano in UTK plant paint shop Led Various Quality Circles to identify, analyze and solve the process/ product defects Established the Quality Management System – as per the requirement of TS: 16949 – in paint shop Accountable for Customer… Show more Responsibilities: Conducted line trials and eliminated to bottlenecking factors for achieving the tact time Led CFT for preparation of PFMEA, Control chart and Process sheets Executed the fall back plan for production of Tata Nano in UTK plant paint shop Led Various Quality Circles to identify, analyze and solve the process/ product defects Established the Quality Management System – as per the requirement of TS: 16949 – in paint shop Accountable for Customer complaint (domestic and international) resolution, root cause analysis and countermeasure implementation on product Acted as Head of Paint shop PT CED section and led a team of 80 nos of engineers, supervisors and techniciansAchievements: Key role in establishment of Paint shop facility of 1180 / day and ramp up from 100/day to 700 / day Paint shop capacity enhancement from 58 JPH to 72 JPH without any major plant shutdown Conceptualized, implemented and executed the project of Auto dosing system – based on KAH readings - for CED bath and delivered a cost reduction of approx. Rs. 1.25 crores per year Team leader of award winning presentation for "Water conservation" in INSAAN-2010 Show less

Pgpex-Vlm, Operations Management

Major courses: Corporate, business and operations strategy,Operations Management, Project Management, Supply Chain Management, Operations.

Bachelor Of Technology (B.Tech.), Chemical Technology - Paint Technology

Education record