Amit Kumar Email & Phone Number

Paisley, Gb

Glasgow, United Kingdom

• Responsible for managing Full Operation Front of the house and Back of the house;• Responsible for all staff shifts scheduling and personnel management;• Responsible for Weekly Audit of all SSP units and send the report to Operation Manager;• Monitor the taste and quality of food and ensure adherence to hygiene standards;• Responsible for keeping all paperwork up to date which include Safe System of work, Risk Assessments, HACCP, Electrical Safety, and other required documents for daily operation like Temperature records, Cleaning records etc;• Responsible for staff training which include online training and classroom training;• Responsible to Monitor customer feedback and work on the improvement of our score on online EOTM;• Responsible for cost control by managing food waste control, Portion control, proper chemical usage, equipment handling, breakage control and safety issues by staff training;• Plan and organize the work of the team and self, within set framework, allocating tasks, giving instruction as appropriate and working on performance appraisal of team,

Glasgow, Scotland

• Responsible for managing Full Operation of the Lounge for First and Business class Customer Standards;• Responsible for all staff shifts and personnel management;• Monitor the taste and quality of food and ensure adherence to hygiene standards;• Responsible for keeping all paperwork up to date which include Safe System of work, Risk Assessments, HACCP, Electrical Safety, and other required documents for daily operation like Temperature records, Cleaning records etc;• Responsible for staff training to ensure they are up to date with knowledge and skills to deliver the highest standard services to our customers;• Responsible to deal with complaints and special requests. It can be related to food, service or any other reason and it’s my job to make sure customers leave our lounge happy;• Responsible for cost control for the lounge by helping in food waste control, proper chemical usage, equipment handling, breakage control and safety issues;• Plan and organize the work of the team and self, within set framework, allocating tasks, giving instruction as appropriate and checking performance,

• Accomplish responsibility for monitoring hygiene and sanitation to the Highest International Level;• Responsible for shift, scheduling, personnel management;• Monitor the taste and quality of food and ensure adherence to hygiene standard;• Prepare MIS, bookkeeping, inventory control, coordinating special events while supervising the catering operations;• Study specific needs of the customers and offer befitting services to win their delight;• Entrusted with the onus of monitoring Food & Beverage service, including room service and Coffee shop.

Around The World

worked in costa cruise ships in Europe, Asia and south America. Responsible for Food and beverage service.

Gurgaon, India

Responsible for service of food and beverage in a speciality restaurant. Also worked in banquet and coffee shop as per requirement of operations.

Agra Area, India

Worked as a senior hospitality assistant, Responsible for Food and beverage service

Jaipur Area, India

worked as a Job trainee in all four operational and non operational department