Amit Kumar Das
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Amit Kumar Das Email & Phone Number

Advance Engineer II at PowerSchool
Location: Bengaluru, Karnataka, India 7 work roles 3 schools
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✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Advance Engineer II
Location
Bengaluru, Karnataka, India
Company size

Who is Amit Kumar Das? Overview

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Amit Kumar Das is listed as Advance Engineer II at PowerSchool, a with 3484 employees, based in Bengaluru, Karnataka, India. AeroLeads shows a matched LinkedIn profile for Amit Kumar Das.

Amit Kumar Das previously worked as Tier 2 Engineer at Powerschool and Tier II Engineer at Powerschool. Amit Kumar Das holds Bachelor Of Engineering - Be, Computer Science & Engineering from St Peter'S Institute Of Higher Education And Research.

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PowerSchool

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Profile bio

About Amit Kumar Das

With a Bachelor of Engineering in Computer Science & Engineering from St Peter's University, I have over seven years of experience in the IT industry as a Tier II Engineer. I work at PowerSchool, a leading provider of cloud-based software solutions for the education sector.I have a strong skill set in troubleshooting and technical communication, which enables me to diagnose and resolve complex software and hardware issues efficiently. I am user-centric, focusing on clear communication and customer satisfaction. I have reduced ticket resolution times by 30% through targeted training and knowledge base improvements. I also collaborate with a team of engineers, fostering a culture of continuous improvement and learning. I am proactive in staying up-to-date with the latest technologies and certifications, such as CCNA and Machine Learning, which enhance my support capabilities. I am passionate about technology and driven to go the extra mile, ensuring that every user feels supported and valued.

Current workplace

Amit Kumar Das's current company

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PowerSchool
Powerschool
Advance Engineer II
Bengaluru, KA, IN
Website
Employees
3484
AeroLeads page
7 roles

Amit Kumar Das work experience

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Tier 2 Engineer

Current

Bangalore

• Worked on Infrastructure related issues for clients.• Setting up the server for hosting the Database for the client.• Setting up DB and app server bridge.• Performing data pump import and export for self-hosted clients.• Performing Point in time recovery of the affected client data.• SSL certificate troubleshooting.• Analyzing and identifying errors in the OLTP logs for clients.• Analyzing and resolving issues with servers facing outage.Project Profile:• My roles include troubleshooting and resolving escalated tickets from Tier 1 support.• To perform a complete analysis of servers which are completely down and inaccessible.• To perform data pump export/import on client request.• Installation/upgrade of Oracle Database and application.• Performing SSL certificate import and installation in clients DB server.• Analyzing various server activity logs to understand issue if there is any infrastructure problem in the server.• Working on Salesforce ticketing tool for creating Incident and request related tickets for clients.• Providing detailed RCA on client request.

Dec 2021 - Present

Tier Ii Engineer

Current

Bengaluru, Karnataka, India

Dec 2021 - Present

Sme

Bengaluru, Karnataka, India

• Worked on Active Directory.• Troubleshooting VPN applications like CISCO AnyConnect.• Server access related issues for client users.• Outlook, teams and skype troubleshooting.• Network printer troubleshooting.• VMWare Horizon.• Shared drive related issues.Project Profile:• My roles include troubleshooting and resolving escalated tickets from L2 support.• To perform a root cause analysis for the escalated issues and provide resolution.• Worked on Service Now ticketing tool for creating Incident and request related tickets for application users.• Generating weekly service now reports about team’s performance.• Managing the incoming queue in service now and making sure SLA is met for every ticket.• Assisting the L1 agents with tickets.• Reviewing P1 and P2 tickets handled by L1 agents without its dispatched to any support group.

Oct 2019 - Dec 2021

Senior Network Engineer

Bengaluru, Karnataka, India

• My roles include troubleshooting and resolving user’s application-based issues from L2 Support.• To create, customize and mange ACL for the user profiles of client’s application.• Working on CISM Ticketing tool for creating Incident and request related tickets for application users.• Performed quality management by quantifying team efforts and analyzing overallperformance on weekly basis by providing constant feedbacks for the team of 7 members.• Performed all the application update release solemnly by accomplishing the requested modifications proposed by the client.

Mar 2017 - Oct 2019

Network Engineer

Bengaluru, Karnataka, India

Mar 2016 - Mar 2017

Trainee

Mysuru, Karnataka, India

Jan 2015 - Mar 2015
Team & coworkers

Colleagues at PowerSchool

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3 education records

Amit Kumar Das education

Bachelor Of Engineering - Be, Computer Science & Engineering

St Peter'S Institute Of Higher Education And Research

Activities and Societies: I was part of the annual symposium conducted by the department of Computer Science and Engineering.I attended St.

Higher Secondary

Naval Public School, Kochi
FAQ

Frequently asked questions about Amit Kumar Das

Quick answers generated from the profile data available on this page.

What company does Amit Kumar Das work for?

Amit Kumar Das works for PowerSchool.

What is Amit Kumar Das's role at PowerSchool?

Amit Kumar Das is listed as Advance Engineer II at PowerSchool.

Where is Amit Kumar Das based?

Amit Kumar Das is based in Bengaluru, Karnataka, India while working with PowerSchool.

What companies has Amit Kumar Das worked for?

Amit Kumar Das has worked for Powerschool, Dxc Technology, and Infosys.

Who are Amit Kumar Das's colleagues at PowerSchool?

Amit Kumar Das's colleagues at PowerSchool include Monika Malve, Vijay Kumar, Satabdi Borbora, Matthew Streeter, and Vaishnavi Ambarkar.

How can I contact Amit Kumar Das?

You can use AeroLeads to view verified contact signals for Amit Kumar Das at PowerSchool, including work email, phone, and LinkedIn data when available.

What schools did Amit Kumar Das attend?

Amit Kumar Das holds Bachelor Of Engineering - Be, Computer Science & Engineering from St Peter'S Institute Of Higher Education And Research.

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