Amit Kumar Singh Email & Phone Number

Dublin, County Dublin, Ireland

>> Effective management and prioritization of all IT escalations.Responsible for support and maintenance of local server, network andtelephony infrastructure.>> Implementing, configuring and troubleshooting Cisco Routers andSwitches.>> Focusing on network design to maximize network reliability, redundancyand predictability.>> Analyzing network issue with in limited period of time to resolve theissue>> Manage to setup the LAB… Show more >> Effective management and prioritization of all IT escalations.Responsible for support and maintenance of local server, network andtelephony infrastructure.>> Implementing, configuring and troubleshooting Cisco Routers andSwitches.>> Focusing on network design to maximize network reliability, redundancyand predictability.>> Analyzing network issue with in limited period of time to resolve theissue>> Manage to setup the LAB environment and replicate the issue andprovide the valuable and exact RCA and solution.>> Maintaining and improving network performance and investigate securityissues & root causes of system failures>> Following procedures, change management best practices, ensurednetwork availability and maintenance of disaster recovery stance.>> Ensuring the resolution within defined SLA.>> Managing windows Server 2012 & 2008 with Windows 10 & 7 Client.>> Managing SonicWALL Firewall Hardware & Software.>> Handling Symantec Endpoint Protection antivirus, McAfee & Securite EPS.>> Conducting training sessions for staff.>> Liaising with local vendors for AMC, Repairing & new purchase.>> Responsible for making comparison, negotiation and finalization of ITrelated equipment.>> Managing & troubleshooting of MAC products.>> Working on Office 365 environment.>> Working on G-suit environment.>> Installation & Upgradation of Sage software.>> installation & Upgradation of Relate software.>> Configuration & troubleshooting of VPN client for WFH users. Show less

Jammu Area, India

> Act as primary IT contact for direct user within the organization. Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery.> Effective management and prioritization of all IT escalations. Responsible for support and maintenance of local server, network and telephony infrastructure.> Implementing, configuring and troubleshooting Cisco Routers and Switches.>… Show more > Act as primary IT contact for direct user within the organization. Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery.> Effective management and prioritization of all IT escalations. Responsible for support and maintenance of local server, network and telephony infrastructure.> Implementing, configuring and troubleshooting Cisco Routers and Switches.> Focusing on network design to maximize network reliability, redundancy and predictability.> Analyzing network issue with in limited period of time to resolve the issue> Troubleshooting various switching related issues like Connectivity issues, STP, VTP, VSS, Stacking, Port-Security, QoS and so on.> Manage to setup the LAB environment and replicate the issue and provide the valuable and exact RCA and solution.> Maintaining and improving network performance and investigate security issues & root causes of system failures> Following procedures, change management best practices, ensured network availability and maintenance of disaster recovery stance.> Ensuring the resolution within defined SLA.>Trouble shooting and maintenance of Opera 5.5 Property management system.>Trouble shooting and maintenance of Prologic touche for Point of sale.> Managing windows Server 2012 with Windows 10 & 7 Client. > Handling of Alcatel EPABX hardware and software with 192 analog and extensions and 52 digital extensions.> Managing Fortinet Firewall Hardware & Software (Web policy and implementation).>Handling 24 Online authentication server for bandwidth management, User creation & Logging page.>Handling Symantec Endpoint Protection antivirus.>Maintenance of Ving Card Door Lock System.>Maintenance of IP CCTV Setup.> Liaising with local vendors for AMC, Repairing & new purchase. > Responsible for negotiation and finalization of AMC for EPABX, Server and other IT related equipment. Show less

New Delhi Area, India

> Act as primary IT contact for direct user within the organization. Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery.> Effective management and prioritization of all IT escalations. Responsible for support and maintenance of local server, network and telephony infrastructure.>Trouble shooting and maintenance of IDS Next 6i a product of IDS Software’s Private… Show more > Act as primary IT contact for direct user within the organization. Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery.> Effective management and prioritization of all IT escalations. Responsible for support and maintenance of local server, network and telephony infrastructure.>Trouble shooting and maintenance of IDS Next 6i a product of IDS Software’s Private Limited, a property management system, having a complete module.Managing windows Server 2008 & 2012 with Windows 7 & 8 Clients. >Handling 24 Online authentication server for bandwidth management, User creation & Logging page.>Handling Symantec Endpoint Protection antivirus.>Working on MS Office 10 & 13.>Managing Retrospect 9.5 backup solution with NAS. >Managing Cyberoam Firewall Hardware & Software.>Handling of Siemens EPABX hardware and software.>Managing Onity Door Lock Hardware & Software.>Maintenance of CCTV Setup. Show less

Jaipur Area, India

> Act as primary IT contact for direct user within the organization. Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery.> Effective management and prioritization of all IT escalations. Responsible for support and maintenance of local server, network and telephony infrastructure.> Trouble shooting and maintenance of IDS Express V4.1 a product of IDS Software’s… Show more > Act as primary IT contact for direct user within the organization. Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery.> Effective management and prioritization of all IT escalations. Responsible for support and maintenance of local server, network and telephony infrastructure.> Trouble shooting and maintenance of IDS Express V4.1 a product of IDS Software’s Private Limited, a property management system, having a complete module. >Managing windows Server 2008 & 2012 with Windows 7 & 8 Client. >Handling 24 Online authentication server for bandwidth management, User creation & Logging page.>Troubleshooting & Maintenance of quick Heal Endpoint Security 5.3.>Working on MS Office 10 & 13.>Managing Retrospect 9.5 backup solution with NAS. >Handling of Alcatel EPABX hardware and software.>Managing Fortinet Firewall Hardware & Software.>Managing Onity Door Lock Hardware & Software.>Maintenance of CCTV Setup. Show less

Jaipur Area, India

> Act as primary IT contact for direct user within the organization. Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery.> Effective management and prioritization of all IT escalations. Responsible for support and maintenance of local server, network and telephony infrastructure.> Trouble shooting and maintenance of IDS Express V4.1 a product of IDS Software’s… Show more > Act as primary IT contact for direct user within the organization. Responsible for solving issues, driving enhancements, and improving support for all IT related functions: operational support, application support, and service delivery.> Effective management and prioritization of all IT escalations. Responsible for support and maintenance of local server, network and telephony infrastructure.> Trouble shooting and maintenance of IDS Express V4.1 a product of IDS Software’s Private Limited, a property management system, having a complete module. >Window Server 2003 maintenance and Active Directory service design and implementation.> Configuring and maintenance of POS Printers and KOT printers.>Configuring & Maintenance of WI-FI Access Point Outdoor and Indoor.>Working on MS Office 2007 & 10.>Troubleshooting & Maintenance of quick Heal Endpoint Security 5.3 >Handling NEC EPABX hardware and software> Maintenance of CCTV Setup. Show less

Jaipur Area, India

>Trouble shooting and maintenance of IDS Express V4.1 a product of IDS Software’s Pvt Ltd, a property management system, having a complete module. >Window Server 2003 maintenance and Active Directory service design and implementation.>Responsible for IT hardware, software and Printers maintenance procurement.>Configuring and maintenance of POS Printers and KOT printers.>Development and implementation of new systems & Printers.>Handling the guest complaints… Show more >Trouble shooting and maintenance of IDS Express V4.1 a product of IDS Software’s Pvt Ltd, a property management system, having a complete module. >Window Server 2003 maintenance and Active Directory service design and implementation.>Responsible for IT hardware, software and Printers maintenance procurement.>Configuring and maintenance of POS Printers and KOT printers.>Development and implementation of new systems & Printers.>Handling the guest complaints (wifi connectivity, logging problems & Internet not working).>Configuring & Maintain of WI-FI Access Point Outdoor and Indoor.>Administering and troubleshooting McAfee antivirus server.>Maintenance of Ving Card Door Lock System.>Working on MS Office 2007.>Handling Siemens EPABX hardware and software. Show less

Bachelor’S Degree, Computer Science, 1St

Intermediate (10+2), Phy, Che, Bio,, 2Nd

10Th, Eco, 2Nd