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Experienced Service Manager with a demonstrated history of working in the information technology and services industry. Skilled in IT Service Management, IT Strategy Management, and Outsourcing. Strong support professional with a Master of Business Administration (MBA) from Heriot-Watt University.
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Associate General ManagerHcltechBengaluru, Ka, In -
Group ManagerHcltech Jan 2012 - PresentSouthampton, United Kingdom• Responsible for strategic planning to integrate vendor initiatives with overall business.• Responsible for preparation of business plans including operating budgets.• Supporting and driving new business opportunities within account. • Drive quality initiatives and process improvements.• Provide overall responsibility, oversight, direction and leadership .• Worked with clients Mecom, AIB Bank, Old Mutual Wealth. Based in client locations – Netherlands, Denmark, Ireland and UK. -
Release ManagerComputacenter Sep 2011 - Jan 2012Milton Keynes, United KingdomNationwide Building Society UK•Responsible for procurement and release for nationwide infrastructure. Providing consultancy for banking services, infrastructure and Branch system.•Process Area – License Management, Application Packaging, Quotations & Billing, Desktop & Server Management and Resource Management. •Project management ( ex Branch Refurbishment, New application deployment etc) -
Crisis Manager - ItComputacenter Sep 2009 - Aug 2011Milton Keynes, United Kingdom•Crisis Management Function -Responsible for multiple contracts , supporting Financial, Warehouse, Logistics, Media & Legal companies IT infrastructure. (Amey, AEGON, Visa, Nationwide Building Society, Lloyds TSB, Marks & Spencer, Gist, Northern Foods, Eversheds LLP, Fremantle Media, Tradeteam etc).•Responsible for the development and maintenance of the process through: Defining the Incident Process strategy, policy, standards and assisting with Incident design to ensure Incident process documentation is available and current. •Manage BTO (Business take on) & transitions for Computacenter.
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Baa-Air Ops It - London HeathrowHeathrow Aug 2007 - Aug 2009London, United Kingdom• Providing Crisis Management to 7 Major Airports in UK (Heathrow ( T1-T5) , Gatwick , Southampton, Stanstead ,Aberdeen ,Edinburgh ,Glasgow) Functional area : Airport Data Network ODN , FDN .Server Infrastructure, Airport Critical Applications, CCTV OPS, Maid Security Service ( Access Control ) , Baggage Systems etc & ATC function.•Knowledge of Critical Systems : FIDS , SIS , AODB ,AOMIS ,ARIS GATE MANAGER/ STAND PLANING ,ICISS ,CUSS , CUTE , Baggage ,IB ,BRS/BMS, RMS .
Amit Samuel Skills
Amit Samuel Education Details
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Business Administration And Management, General -
Electrical And Electronics Engineering
Frequently Asked Questions about Amit Samuel
What company does Amit Samuel work for?
Amit Samuel works for Hcltech
What is Amit Samuel's role at the current company?
Amit Samuel's current role is Associate General Manager.
What is Amit Samuel's email address?
Amit Samuel's email address is am****@****hcl.com
What is Amit Samuel's direct phone number?
Amit Samuel's direct phone number is +4478723*****
What schools did Amit Samuel attend?
Amit Samuel attended Heriot-Watt University, Visvesvaraya Technological University.
What are some of Amit Samuel's interests?
Amit Samuel has interest in Science And Technology, Social Services, Disaster And Humanitarian Relief.
What skills is Amit Samuel known for?
Amit Samuel has skills like Itil, It Service Management, Incident Management, Management, Project Management, Business Analysis, Service Delivery, Service Management, Infrastructure, Requirements Analysis, Vendor Management, It Strategy.
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Amit Samuel
Devops Manager @ Cognizant | Cloud Devops, Aws, Gcp, Kubernetes , Openshift , Docker, Ansible, Terraform Packer, Git, Github Action, Jenkins , Python, Bash, LeadershipPune -
Amit Samuel
Manager | Csm | Cspo. More Than 17 Years Of Hands-On Experience In Successfully Implementing And Providing Exceptional Support For Various Projects And InitiativesThane1credenceanalytics.com -
Amit Samuel
Experienced Senior Leader | Championing Customer Excellence & Operational Optimization | Specialist In Transformational Leadership & Strategic Vision | Proven Track Record In Senior Leadership RolesNew Delhi -
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