ManagerMore than 17 years of hands-on experience in successfully implementing and providing exceptional support for various projects and initiatives. Highly accomplished Senior Lead and Account Manager with a proven track record of driving bottom-line results through optimization of operational processes, internal project execution control, and risk mitigation. Adept at building, training, mentoring, and developing high-performing, engaged teams. Self-driven and ambitious change agent dedicated to continuous business improvement and maximizing revenue. Demonstrated success in the Banking and Finance domain throughout a 17+ year career.Area of ExpertiseScrum Agile and SDLC methodologies for efficient project management | Team building to foster collaboration and achieve common goals | Customer relationship management to ensure exceptional client satisfaction |Training and development to facilitate continuous learning and growth | Proficient in analyzing business requirements and developing comprehensive work breakdown structures | Skilled in facilitating and conducting User Acceptance Testing (UAT) with clients, ensuring seamless project delivery.