Experienced Outsourcing Professional with 9 Years in outsourcing | 💼 Team Manager at Admiral Solutions 🔑 Specialties: Outsourcing Strategy, Vendor Management, Cost Optimization, Process Improvement, Negotiation📌 About Me:Dedicated and results-driven outsourcing specialist with a proven track record of optimizing operations and driving cost efficiencies. With 8 years of experience in outsourcing and operations , I excel in crafting and implementing outsourcing strategies that align with organizational goals. Skilled in vendor management, negotiation, and process improvement, I strive to deliver high-quality solutions that exceed expectations. Let's connect and discuss how I can contribute to your outsourcing success.
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Team ManagerAdmiral Solutions Nov 2024 - PresentGurugram, Haryana, India -
Assistant ManagerTeleperformance Jul 2023 - Nov 2024Gurugram, Haryana, IndiaAssistant manager in the banking process, playing an integral part to ensure excellence, delivering exceptional customer service, and driving business growth -
Team LeadTeleperformance Apr 2022 - Jul 2023Gurugram, Haryana, IndiaTeam lead in hospitality process supervising a team of front desk agents to ensure smooth operations, delivering exceptional guest experiences, and driving the success of the establishment.
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Team LeadTeleperformance Jan 2020 - Apr 2022Sahibzada Ajit Singh Nagar, Punjab, IndiaLeading a team of travel consultants, providing guidance, support and direction to ensure team members meet performance targets and deliver excellent customer service.
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Team CoachTeleperformance Nov 2017 - Jan 2020Gurugram, Haryana, IndiaCrucial role in supporting the growth and development of team members, fostering a positive and high-performing team culture, and driving results and success
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Collections SpecialistClarivate Aug 2016 - Oct 2017Noida, Uttar Pradesh, IndiaCollection specialist of intellectual property to maintain client portfolio and enforcing rights of intellectual property owners and ensuring that their assets are safeguarded against unauthorized use -
Senior Customer Service ExecutiveIntelenet Global Services Private Ltd. Nov 2015 - Aug 2016Gurugram, Haryana, IndiaProviding exceptional customer service to travelers by assisting them with inquiries, bookings, reservations, cancellations, and other travel-related needs.
Amit Thapa Education Details
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Business/Commerce, General
Frequently Asked Questions about Amit Thapa
What company does Amit Thapa work for?
Amit Thapa works for Admiral Solutions
What is Amit Thapa's role at the current company?
Amit Thapa's current role is Team Manager.
What schools did Amit Thapa attend?
Amit Thapa attended Delhi University.
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Amit Thapa
Bengaluru -
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1gmail.com -
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