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Amit Choudhary Email & Phone Number

Managing Director - Head of Global Emerging Rails and Asia Payment Operations at Citi
Location: Mumbai, Maharashtra, India 12 work roles 3 schools
1 work email found @citi.com LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

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Current company
Citi
Role
Managing Director - Head of Global Emerging Rails and Asia Payment Operations
Location
Mumbai, Maharashtra, India
Company size
196387 employees

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Amit Choudhary is listed as Managing Director - Head of Global Emerging Rails and Asia Payment Operations at Citi, a company with 196387 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a work email signal at citi.com and a matched LinkedIn profile for Amit Choudhary.

Amit Choudhary previously worked as Global Head - Emerging Payment Rails & Asia Cluster Head - Payments Operations at Citi and Director & South Asia Operations Head - Treasury and Trade Solutions (TTS) at Citi India. Amit Choudhary holds Chartered Accountant, Finance, Accounting, Corporate Laws And Taxation from The Institute Of Chartered Accountants Of India.

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Profile bio

About Amit Choudhary

I have 20 years of diversified experience in banking operations covering TTS (Treasury and Trade Solutions), Markets, Broking, Credit, Custody, Fund Accounting, Retail Bank and Phone Banking with Citi; and 6 years of prior experience with Ernst & Young in assurance advisory space.My core competencies include strategy, talent, transformation, design thinking, automation, product/service delivery, client experience, regulatory engagement, compliance, risk & control. In my various roles so far I have successfully led country and cluster institutional and retail banking operations for Citi India and Asia cluster, supporting high business growth, turning around dysfunctional operations units, significantly reducing client complaints, enhancing client experience, and achieving high cost savings through large scale transformation. I am passionate about driving operational excellence, innovation, and growth.

Listed skills include Auditing, Cash Management, Banking, Custodial Services, and 15 others.

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Amit Choudhary's current company

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Citi
Citi
Managing Director - Head of Global Emerging Rails and Asia Payment Operations
Mumbai, MH, IN
Website
citigroup.com
Employees
196387
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12 roles

Amit Choudhary work experience

A career timeline built from the work history available for this profile.

Managing Director - Head Of Global Emerging Rails And Asia Payment Operations

Citi

Mumbai, MH, IN

Global Head - Emerging Payment Rails & Asia Cluster Head - Payments Operations

Current
Citi

Mumbai, Maharashtra, India

Feb 2024 - Present

Director & South Asia Operations Head - Treasury And Trade Solutions (Tts)

Citi India

Mumbai, Maharashtra, India

Leading South Asia Operation for TTS covering various products viz. Payments & Receivables, Liquidity Management, Trade Finance, Core Trade, Cheque Clearing etc., involving a team of ~1900 people across the bank and contractual service providers.

Dec 2022 - Jan 2024

Director & South Asia Operations Head - Markets (Treasury, Broking), Credit & Loan

Citi India

Mumbai, Maharashtra, India

  • Led South Asia Operations for Bank & NBFC Treasury (FX, Fixed Income, Derivatives), Institutional Broking (CGM), Corporate Credit & Lending.
  • Responsible for strategy, talent, transformation, design thinking, automation, product/service delivery, regulatory engagement, compliance, risk & control.
  • Led strategic Initiatives - re-designed organization structure, on-boarded strong vendor partner, process re-design, automation, enhanced control frame-work.
May 2020 - Dec 2022

Director & Country Business Manager, Citiphone India

Citi India

India

  • Led a team of 1000 people across voice (phone), e-mail, e-chat & social medial channels for the entire retail business in India (credit cards, bank account, payments, loans etc.).
  • Responsible for managing client service, sales, expense, strategy, transformation, risk & control, regulatory compliance, talent development.
  • Transformed client complaint handling with 50% reduction in complaints, 70% reduction in agent error, instant escalation handling up from 60% to 95%, 40% improvement in… Show more
  • Transformed client complaint handling with 50% reduction in complaints, 70% reduction in agent error, instant escalation handling up from 60% to 95%, 40% improvement in e-mail response TAT.
  • Implemented new client service model & various client experience initiatives, with 100% increase in client appreciation e-mails, 10 % increase in Net Promoter Score.
  • Implemented voice biometric for seamless authentication using client voice on phone banking channel.
Apr 2017 - Apr 2020

Senior Vice President & South Asia Operations Head - Securities Services

Citi India

Mumbai Area, India

  • Responsible for Custody, Funds & Issuer Operations for South Asia, with a team of 250 people & ~35% markets share of institutional business.
  • Carried out large transformation projects covering process changes, vendor change, org structure, automation with ~90% reduction in operational errors and client complaints.
  • Achieved out-performer rating in Global Custodian client survey. Rated as best sub-custodian by key clients - ML, Morgan Stanley, Credit Suisse, BBH, NT.
  • Led seamless… Show more
  • Led seamless transition of large custody client mandates with $30Bn of assets.
  • Delivered 15% annual expense saves & supported 50% AUC growth via productivity saves. Show less
Oct 2012 - Mar 2017

Vice President, Head - Tts (Trade/Cash/Payments) And Retail Branch Operations & Service, Mumbai

Citi India

Mumbai Area, India

  • Led the cluster TTS Operations (Payments, Trade, Cheque Clearing) covering 40% of India volumes; and retail branch operations & service, with ~ 200 people.
  • Achieved annual cost saves of ~ $500 M through cash vendor negotiation & process re-engineering.
  • Pioneered new Retail Branch Banking Service model, thus significantly enhancing the client experience.
  • Implemented Mutual Fund Cash Paradise unit for specialized payment processing and enhanced TAT.
  • Ensured seamless… Show more
  • Ensured seamless implementation of two Global Systems for Mumbai Trade and Clearing Operations. Show less
Aug 2010 - Sep 2012

Vice President, Head - Sfs (Custody/Funds/Issuers) Client Services & Client Onboarding

Citi India

Mumbai Area, India

  • Led client services and onboarding for Custody & Funds Business in India, covering institutional clients.
  • Designed new mid-office product offering to mutual funds & partnered in new custody PMS offering.
  • Revamped the service model. Achieved 33% query reduction through process re-design.
Jan 2009 - Jul 2010

Avp & Head - Sfs Domestic Client Services

Citibank India

Mumbai Area, India

Led Client services unit covering Domestic Clients across Custody, Fund Accounting and Issuer Services Products.

Apr 2006 - Dec 2008

Manager - Tts (Trade/Cash/Payment) Branch Operations, Ludhiana & Jalandhar

Citibank India

Head - TTS (Trade, Cash and Clearing) operations for Ludhiana and Jalandhar Branch. Responsible for Payments, Clearing, Cash, Trade operations. Worked on setting-up a new Branch at Jalandhar.

Jul 2004 - Mar 2006

Senior Executive

Ey

Kolkata Area, India

  • Conducting various audits (viz. Statutory/Internal, Tax, US GAAP) & due diligence.
  • Carried out 3 months assignment in US for US GAAP Audit & Due Diligence.
Jan 2002 - Jun 2004

Internship Trainee - Assurance & Advisory Services

Ey

Kolkata, West Bengal, India

Worked as Trainee with E&Y while pursuing post graduate Chartered Accountancy curriculum. Recognized with the Best Articled Trainee award.

Sep 1998 - Dec 2001
Team & coworkers

Colleagues at Citi

Other employees you can reach at citigroup.com. View company contacts for 196387 employees →

DH Donna Hall Donna Hall Colleague at CitiRoy, Utah, United States, United States View → 董 董志海 董志海 Colleague at CitiPudong, Shanghai, China, China View → AL Ana Laura Barahona Hernandez Ana Laura Barahona Hernandez Colleague at CitiHeredia, Heredia, Costa Rica, Costa Rica View → CD Carolyn Davelaar Carolyn Davelaar Colleague at CitiGreater Sioux Falls Area, United States View → AS Aravind Subramaniyan Aravind Subramaniyan Colleague at CitiChennai, Tamil Nadu, India, India View → AA Awal Afridi Awal Afridi Colleague at CitiPakistan, Pakistan View → VM Victoria Mccorkell Victoria Mccorkell Colleague at CitiMissouri, United States, United States View → PP Pavankumar Patri Pavankumar Patri Colleague at CitiNorth Brunswick, New Jersey, United States, United States View → PP Paarkavimanickam Paarkavimanickam Paarkavimanickam Paarkavimanickam Colleague at CitiUnited States, United States View → WR Wendy Rosenholtz Wendy Rosenholtz Colleague at CitiGreater Chicago Area, United States View →
3 education records

Amit Choudhary education

Bachelor Of Commerce (B.Com. Hons.), Commerce, Accounting And Finance

St. Xavier'S College, Kolkata
FAQ

Frequently asked questions about Amit Choudhary

Quick answers generated from the profile data available on this page.

What company does Amit Choudhary work for?

Amit Choudhary works for Citi.

What is Amit Choudhary's role at Citi?

Amit Choudhary is listed as Managing Director - Head of Global Emerging Rails and Asia Payment Operations at Citi.

What is Amit Choudhary's email address?

AeroLeads has found 1 work email signal at @citi.com for Amit Choudhary at Citi.

Where is Amit Choudhary based?

Amit Choudhary is based in Mumbai, Maharashtra, India while working with Citi.

What companies has Amit Choudhary worked for?

Amit Choudhary has worked for Citi, Citi India, Citibank India, and Ey.

Who are Amit Choudhary's colleagues at Citi?

Amit Choudhary's colleagues at Citi include Donna Hall, 董志海, Ana Laura Barahona Hernandez, Carolyn Davelaar, and Aravind Subramaniyan.

How can I contact Amit Choudhary?

You can use AeroLeads to view verified contact signals for Amit Choudhary at Citi, including work email, phone, and LinkedIn data when available.

What schools did Amit Choudhary attend?

Amit Choudhary holds Chartered Accountant, Finance, Accounting, Corporate Laws And Taxation from The Institute Of Chartered Accountants Of India.

What skills is Amit Choudhary known for?

Amit Choudhary is listed with skills including Auditing, Cash Management, Banking, Custodial Services, Capital Markets, Client Services, Business Analysis, and Investments.

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