Amit Dhingra (Maicd, Mcips)
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Amit Dhingra (Maicd, Mcips) Email & Phone Number

Corporate Procurement and Aurizon Business Services Head at Aurizon
Location: Brisbane, Queensland, Australia 14 work roles 5 schools
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Current company
Aurizon
Role
Corporate Procurement and Aurizon Business Services Head
Location
Brisbane, Queensland, Australia
Company size
3899 employees

Who is Amit Dhingra (Maicd, Mcips)? Overview

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Amit Dhingra (Maicd, Mcips) is listed as Corporate Procurement and Aurizon Business Services Head at Aurizon, a company with 3899 employees, based in Brisbane, Queensland, Australia. AeroLeads shows a matched LinkedIn profile for Amit Dhingra (Maicd, Mcips).

Amit Dhingra (Maicd, Mcips) previously worked as Corporate Procurement & Aurizon Business Services Head at Aurizon and Aurizon Business Services Head at Aurizon. Amit Dhingra (Maicd, Mcips) holds Organic Growth Through Innovation, Business, Management, Marketing, And Related Support Services from Northwestern University - Kellogg School Of Management.

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Email format at Aurizon

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Aurizon

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Profile bio

About Amit Dhingra (Maicd, Mcips)

With over 24 years of diverse and global experience in shared services, BPO, IMS, and software development, I am a seasoned and visionary leader who delivers impactful and sustainable solutions for complex business challenges. Currently, I am the Aurizon Business Services Head, responsible for creating and executing a large-scale transformation of Aurizon's corporate support functions, as well as establishing and maintaining constructive relationships with key business stakeholders and suppliers.My core competencies include service delivery, program and project management, business analysis and strategic consulting, workflow management and analysis, client relationship management, business management and SLA management, strategic planning and solution identification, and P&L and OPEX management. I have successfully managed teams of over 10,000 executives in my current and previous roles, and have consistently exceeded the yearly budgeted targets for the top management at Tech Mahindra, 24/7 Customer, Ambergris Solutions Inc., and EXL Service. My strengths include leading and developing teams, excellent analytical and problem-solving skills, high customer focus and initiative, and a passion for service excellence and innovation.

Listed skills include Service Delivery, Team Management, Program Management, Bpo, and 29 others.

Current workplace

Amit Dhingra (Maicd, Mcips)'s current company

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Aurizon
Aurizon
Corporate Procurement and Aurizon Business Services Head
Brisbane, QLD, AU
Website
aurizon.com.au
Employees
3899
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14 roles

Amit Dhingra (Maicd, Mcips) work experience

A career timeline built from the work history available for this profile.

Corporate Procurement And Aurizon Business Services Head

Aurizon

Brisbane, QLD, AU

Corporate Procurement & Aurizon Business Services Head

Current
Aurizon

Fortitude Valley, Queensland, AU

1.Partner with senior stakeholders to understand business objectives and to identify, mitigate and manage risks and opportunities associated with supply chain and sourcing activities.2. Manage the strategic and commercial relationship and performance of key suppliers thatpartner with the organisation with the view of maximising value and minimising risk.3..

Mar 2024 - Present

Aurizon Business Services Head

Aurizon

Fortitude Valley, Queensland, AU

RESPONSIBILITIES/CRITICAL DELIVERABLES1. Creating a vision and strategy for BusinessServices in Aurizon. Developing a strategyroadmap that achieves this vision anddelivering associated initiatives on theroadmap.2. Responsible for the execution of the largescale transformation of Aurizon’s corporatesupport functions. 3. Establish and maintain.

Jun 2022 - Jun 2024

Corporate Senior Vice President

Wns

New York, US

Dec 2021 - May 2022

Vice President & Global Head Of International Centers, Transition & Shared Services

Tech Mahindra

Pune, Maharashtra, IN

Managing delivery centers across USA, Mexico, Canada, Ireland, UK, Budapest, Germany, Africa & Malaysia

Dec 2017 - Dec 2021

Vice President & Global Head Of Pre-Sales, Solution Design, Transition & Immigration Shared Services

Tech Mahindra

Pune, Maharashtra, IN

Sep 2016 - Dec 2017

Vice President & Global Head Of Shared Services & Business Transition

Tech Mahindra

Pune, Maharashtra, IN

  • Consolidated the following functions across all Geo’s & Entities: F & A: Accounts Payable, Accounts Receivables & T and E Visa & Immigration Internal Service Desk PMO
Jan 2015 - Sep 2016

Head Of Transformation, Transition & Pmo Tech M Bsg

Tech Mahindra

Pune, Maharashtra, IN

Dec 2009 - Jan 2015

Service Delivery Head

Tech Mahindra

Pune, Maharashtra, IN

  • Service Delivery Head for all BT Shared Service Operations.
  • BT Shared Service: Heading the Shared Service (Co-Lo Centre) Operations for BTGS – UK, US, EMEA and APAC regions.The business is a blend of back office business management and voice business providing Back office.
Sep 2007 - Jan 2010

Head Of Program

24/7 Customer Pvt Ltd
  • Service Delivery: BPO- Customer Service Operations
  • Program/ Project Management – Transition/ Migration
  • Business Analysis & Strategic Consulting in – Operations & Customer Service, Quality & Process Re-engineering
  • Workflow Management & Analysis – Capacity Planning, Seat/ Agent Utilization, Site Build Out Planning
  • Client Relationship Management
  • Business Management/ SLA Management / CTQ Management
May 2006 - Sep 2007

Program Head

Ambergris Solutions(Now Telus International Philippines)

Program Head 3 Customer Service Accounts. Accountable and responsible for the performance of the program both in terms of KPI's and financials.

Jul 2005 - Apr 2006

Consultant -Projects

Worldspan Systems India

I was handling a team of 8-10 software developers, working on Invoicing systems on VB+ Oracle platform. Actively involved in need & requirement analysis, ER modelling, application design and implementation at clients end.

Jun 1999 - Oct 2001
Team & coworkers

Colleagues at Aurizon

Other employees you can reach at aurizon.com.au. View company contacts for 3899 employees →

GW Gavin Witton Gavin Witton Colleague at Aurizon Mackay, Queensland, Australia, Australia View → JM Jayson Manners Jayson Manners Colleague at Aurizon Greater Perth Area, Australia View → FP Fox Peter Fox Peter Colleague at Aurizon Rockhampton Area, Australia View → RD Rowan Delaney Rowan Delaney Colleague at Aurizon Queensland, Australia, Australia View → MD Michael Degraaf Michael Degraaf Colleague at Aurizon Greater Brisbane Area, Australia View → RS Rachel Skinner Rachel Skinner Colleague at Aurizon Greater Newcastle Area, Australia View → TB Trent Burt Trent Burt Colleague at Aurizon Greater Newcastle Area, Australia View → AL Amber Lu Amber Lu Colleague at Aurizon Australia, Australia View → JF Joanna Francis Joanna Francis Colleague at Aurizon Perth, Western Australia, Australia, Australia View → BH Bruce Hayes Bruce Hayes Colleague at Aurizon Greater Newcastle Area, Australia View →
5 education records

Amit Dhingra (Maicd, Mcips) education

Organic Growth Through Innovation, Business, Management, Marketing, And Related Support Services

Northwestern University - Kellogg School Of Management

Global Program For Management Development, Business Administration And Management, General

University Of Michigan - Stephen M. Ross School Of Business

Mca, Computers

Indira Gandhi National Open University

Bba, International Business & Marketing

Institue Of Management Studies

High School, Physics

Delhi Public School
FAQ

Frequently asked questions about Amit Dhingra (Maicd, Mcips)

Quick answers generated from the profile data available on this page.

What company does Amit Dhingra (Maicd, Mcips) work for?

Amit Dhingra (Maicd, Mcips) works for Aurizon.

What is Amit Dhingra (Maicd, Mcips)'s role at Aurizon?

Amit Dhingra (Maicd, Mcips) is listed as Corporate Procurement and Aurizon Business Services Head at Aurizon.

Where is Amit Dhingra (Maicd, Mcips) based?

Amit Dhingra (Maicd, Mcips) is based in Brisbane, Queensland, Australia while working with Aurizon.

What companies has Amit Dhingra (Maicd, Mcips) worked for?

Amit Dhingra (Maicd, Mcips) has worked for Aurizon, Wns, Tech Mahindra, 24/7 Customer Pvt Ltd, and Ambergris Solutions(Now Telus International Philippines).

Who are Amit Dhingra (Maicd, Mcips)'s colleagues at Aurizon?

Amit Dhingra (Maicd, Mcips)'s colleagues at Aurizon include Gavin Witton, Jayson Manners, Fox Peter, Rowan Delaney, and Michael Degraaf.

How can I contact Amit Dhingra (Maicd, Mcips)?

You can use AeroLeads to view verified contact signals for Amit Dhingra (Maicd, Mcips) at Aurizon, including work email, phone, and LinkedIn data when available.

What schools did Amit Dhingra (Maicd, Mcips) attend?

Amit Dhingra (Maicd, Mcips) holds Organic Growth Through Innovation, Business, Management, Marketing, And Related Support Services from Northwestern University - Kellogg School Of Management.

What skills is Amit Dhingra (Maicd, Mcips) known for?

Amit Dhingra (Maicd, Mcips) is listed with skills including Service Delivery, Team Management, Program Management, Bpo, Crm, Vendor Management, Business Analysis, and Project Management.

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