Professional Experience in IT Delivery Management, Product Solutions, Strategic Planning, Business Development, Web Development, and Digital Marketing My focus has been on driving digital transformation initiatives across diverse industries.I have over 20+ years of proven track record with numerous accolades along with varied IT expertise in Web development, E-commerce, CRM, ERP, IT/Project Management, and Service Delivery & Global Transitions. Enriched with a proactive & strategic approach & “out of the box” thinking, have successfully managed and completed numerous projects in varied environments. Development of innovative product solutions and crafting effective digital marketing strategies. These endeavors aim to enhance revenue, boost productivity, and provide a competitive edge to our clients in the web and mobility sectors.I have managed to ensure the successful implementation of projects ranging from successfully setting up & managing LCC’s from the ground up ranging from Infra to IT with numerous client and organization accolades including the Cognizant Business Award.I have managed the delivery of global infrastructure & application support using the Onsite/Offshore (Hybrid) delivery model along with contributions like effort reductions, quality improvements, Workforce Management, Transition, Migration, Auditing, and transformation programs. I have created an automated reporting system giving an effort reduction of approx. 94% in turn increasing the team's efficiency/productivity & bandwidth.Furthermore, I have managed Global Transitions, (migration of “as-is” services from one vendor/service provider to another involving around 550+ resources), from Conception to Closure/Go-Live. I have created a Cmd. & Ctrl plan which enabled the seamless movement of resources resulting in zero impact to the business/deliverables. Applauded as “one of the smooth transitions” by the client.I have Master of Science in Communication Systems from the University of Wales, Swansea, UK. Transiting my enthusiasm, creativity and experience into a position, where I continue to provide the strategic and tactical leadership critical to retaining valued customers of an organization.