Hr Business Partner
Current
Wipro Technologies
Nov 2022 - Present
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Amitha John Email & Phone Number
Transformational Leader, Strategic Thinker-Digital Operations Platform
at
Wipro Technologies
LinkedIn matched
✓ Verified May 2026
2 data sources
Profile completeness 71%
Current company
Wipro Technologies
Role
Transformational Leader, Strategic Thinker-Digital Operations Platform
Location
Hyderabad, Telangana, India
Who is Amitha John? Overview
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Quick answer
Amitha John is listed as Transformational Leader, Strategic Thinker-Digital Operations Platform at Wipro Technologies, based in Hyderabad, Telangana, India. AeroLeads shows a matched LinkedIn profile for Amitha John.
Amitha John previously worked as HR Business Partner at Wipro Technologies and Team Manager at Cognizant.
Profile bio
About Amitha John
I am a transformational leader with 13 years of diversified global experience in digital operations platform including Banking, Information Technology and Consulting servicing global clients. I bring together strategy, tactical execution and service integration to deliver breakthrough business outcomes.A collaborative and measured leader, supporting individuals and teams in achieving their goals and highly effective in managing teams to massive success. An innate flair to accept challenges and exceed expectations, taking non-performing alliances and make them work. Building & motivating front end teams for rapid rigorous execution.Supervised multiple teams including Operations management, Project management, Customer service, Escalated contact management, People management and Quality assurance.Some of my Accolades- Cognizant Best Manager award for the contributions made in terms of process improvements, seamless case Ops management- Year 2021. Received an Outstanding Contributor award from the biggest GIS Mapping giant for identifying and implementing project efficiency saving 159 Mandays in the existing process. Which was extrapolated to every project with a massive impact- Year 2013. Escalation e-mails were 4 days out of TAT, drove it meet SLAs with the same number of staff, within 15 days; thereafter sustaining it- Year 2007. Received many client appreciations for working style, ability to manage project and optimizing existing business processes in order to meet best market standards and improve customer experience.
Current workplace
Amitha John's current company
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Wipro Technologies
6 roles
Amitha John work experience
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Team Manager
Team Manager (Operations Manager)Dec’2020-Nov'2022; Cognizant Technology Solutions.-Lead global teams of Client's project in multiple lines of business -Embrace and strategize various process excellence modules-Identifying actionable insights and recommending implementation for project efficiency -Relationship building- Successfully built and maintained.
Dec 2020 - Nov 2022
Deputy Manager
Led large diverse digital mapping engagements across various geography-Dynamic leader in a fast paced, changing environment -Defined project deliverables (KPIs); capacity planning and monitored status-Collaborated with cross functional Global teams to execute proposed plan-Delivered desired output with exponential growth in team's success -Conceptualized.
Mar 2013 - Nov 2016
Assistant Customer Service Manager
Lead an IT service helpdesk for global teams.- Manage workforce resources and provide guidance on workforce planning- Partner with other areas of the organization-Product, Reporting, Operations to ensure successful resolution of issues and strong support for the team.- Handled 2nd level calls from global clients and ensure proactive communication is.
Dec 2011 - Feb 2013
Training Manager
Led a team of training professionals- Plan, develop and provide training, staff development programs- Effective training methods such as classroom training, activity based, group discussions, demonstrations, case-study, role-play, mock-calls and workshops- Review, evaluate training programs ensuring compliance with client requirements- Bridging competency.
Mar 2008 - Sep 2009
Team Lead
Retail Banking - Deliver highest level of customer delight to ICICI Bank customers and drive accountability- Work closely with cross-functional teams (CPC, RPC, other Branches) for customer delight- Mail/Call calibrations with other Managers & quality auditors- Developed layout, structure of documents for online request/complaints from clients (FCRM tool)
Jan 2003 - Mar 2008
FAQ
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What company does Amitha John work for?
Amitha John works for Wipro Technologies.
What is Amitha John's role at Wipro Technologies?
Amitha John is listed as Transformational Leader, Strategic Thinker-Digital Operations Platform at Wipro Technologies.
Where is Amitha John based?
Amitha John is based in Hyderabad, Telangana, India while working with Wipro Technologies.
What companies has Amitha John worked for?
Amitha John has worked for Wipro Technologies, Cognizant, Serco, Tech Mahindra, and Manipal Universal Learning.
How can I contact Amitha John?
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