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CAREER ABSTRACT A PMP-certified professional with more than 17 years of experience, in owning all the stages of the project and program phases, to deliver products that exceed expectations on time and within budget. Be it driving the integration of environments within financial institution for different Operating systems or be it PMO and Business Transformations, I deliver with excellence. My expertise includes Initiation, estimation, planning, people management and delivery, with excellent interpersonal skills and the ability to relate to people at any management level. I also encompass cultural awareness and sensitivity with mature thinking, a strategic business approach, and an elegant presence. EXPERIENCE SUMMARY • Experience in driving multiple, large-scale, multi-million dollars’ worth of IT Programs and Projects from initiation to closure. • 17+ years of experience in the IT industry with 8+ years of experience in product environment.• 9+ years of experience in managing successful Global deployments of varying complexities.• Experience in managing teams (both Direct and Indirect Reporting) • Experience working with senior management, sponsors, and leadership in driving vision and strategy.• Experience in tracking Program health status for leadership and presenting the same. • Strong people manager and client/vendor engagement expert with excellent communication and negotiations.• Strong team management skills – problem-solving, issues, concerns, appraisals, retention, growth, and work assignments.• Experience with sourcing, including but not limited to RFP, RFQ, RFI, Proposal and SOW. • Experience in Regulatory Compliance like Office of Foreign Assets Control (OFAC), Dodd-Frank Act, Fair Credit Reporting Act (FCRA), and Consumer Financial Protection Bureau (CFPB) on Fiserv DNA.• Experience working on SAF Environment with SDLC frameworks, Waterfall, and Agile (Scrum & Kanban) on different projects and teams. • Experience with PMO Transformation with Agile based tools like JIRA and Smartsheet. • Experience with MS Project tracking tools like O365, MS Project, MS Visio, MS Excel, MS PowerPoint, Power BI, etc.• Experience in software metrics implementation using JIRA stories and outlining Key Performance Indicators with Reporting and Data Analytics.• Experience in handling projects across geographies - offshore and onsite model • Expertise in project planning, estimations, and resource allocation in Matrix as well as Projectized Environment
Pristine Resource Llc
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Project Manager IiiPristine Resource Llc Jan 2023 - PresentUnited StatesProjects: Migration to Windows 11[Client - HCA Healthcare], Deployment of Smartsheet for PMO Transformation and Unified Collaboration [Client – ZocDoc], Enterprise Migration to Lever (Application Tracking System) [Client- Eventbrite], Migration to JIRA (Business Transformation) [Client- Eventbrite].• Responsible for developing comprehensive project plans that outline the scope, objectives, timelines, resources, and deliverables of the project.• Breaking down the project into manageable tasks and creating a roadmap for execution.• Allocate resources effectively to ensure that the project stays on track and within budget.• Facilitate regular meetings, provide updates to stakeholders, and address any concerns or issues that arise throughout the project lifecycle.• Conduct risk assessments, develop mitigation strategies, monitor potential threats, and implement contingency plans when necessary.• Strive to deliver a high-quality product or service that meets or exceeds customer expectations by implementing quality assurance processes and conducting regular inspections.• Track progress, identify variances, and make adjustments as needed to keep the project on track through JIRA Use Stories.• Provide leadership and guidance to project teams, motivating team members to achieve their goals and delegate tasks effectively, resolve conflicts, and support team members in overcoming challenges.• Maintain accurate and up-to-date project documentation, including project plans, status reports, and documentation of key decisions and actions.• Ensure that all project deliverables are completed satisfactorily and that the project is formally closed out according to established procedures.
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Team LeadFiserv Oct 2016 - Jun 2019United StatesThe product offers a comprehensive suite of banking functionalities, including core processing, customer relationship management, online banking, mobile banking, lending, account opening, and more. I managed various projects related to CORE DNA; it includes product environment setup; validating the DNA (Core Banking product) and integrated financial institution devices against Citrix, Non-Citrix environments as well as for different Windows Operating systems. Multi-year Programs: JIRA Implementation for Retail Banking Domain for DNA CORE QA Excellence, Migration from legacy Deposit System to New Deposit Account Wizard (NDAW), Multifactor Authentication (MFA) Feature Roll-out, Integration of CORE with new models of tMagic Check & License scanner, Product Validation again Citrix Environments, Implementation of Robust Payment System, Validation and Implementation of Palm Scanner, Integration of Cash Recycler and Dispensers with Printers, Multi-currency deposits, Credit Card ManagementIn 2009 started my journey with Fiserv India and moved to Glastonbury in 2016. During my 10+ years of long association with Fiserv, my roles and responsibilities in the capacity of Team/Project Lead includes, but not limited to: • Drives multiple, large scale, multi-million dollars’ worth of core banking solution programs and projects from initiation to closure, in an Integrated Development Environment along with Quality Control Framework space.• Responsible for the deployment of Quality Assurance (QA) processes and tools to ensure that the software meets specified quality standards.• Acts as one of the primary interfaces for all internal/external customers of DNA during the understanding and resolution of issues faced by clients over migration of products on Windows 10. • Performs process implementation by leveraging the certifications and training - PMP, ITIL, and Effort & Schedule Estimation. -
Team LeadFiserv India Pvt. Ltd Apr 2009 - Oct 2016IndiaRoles• Led the validation of transition to paperless practice by implementing a cost-effective SaaS-based enterprise content management solution that helped by reducing manual document management and hard copy storage needs. Reduces cost of labor by 30% and office overhead by 60%.• Coached new interns/joiners during my 10 years journey with Fiserv on various DNA integrated products which includes tMagic scanner, Simulator Recyclers, Signature pads, pin pads and Passbook printers.• Implemented rigorous monitoring of new features to ensure they continued to meet KPIs after the projects were closed.• Worked closely with the engineering team to define the scope of each project and schedule of deliveries. Post-delivery, directly worked with clients if there are any roadblocks encountered during implementation of new feature in the system. -
Sr Quality AnalystMahindra Satyam Jul 2007 - Apr 2009Hyderabad Area, IndiaProject: Merrill Lynch: Since the acquisition by Bank of America, the Merrill Lynch brand has continued to be used for the wealth management division, which operates as "Merrill Lynch Wealth Management." This division provides financial advisory services and helps clients manage their investments and financial goals.Role:• Driven the management and auditing of Merrill Lynch Program which involves overseeing the audit process to assess the application's compliance with CMMI standards using the Capability Maturity Model Integration (CMMI).• Collaborated with the software development team, project managers, and process improvement teams to prepare for the audit.• Define and ensure that the application's development processes and practices align with the CMMI model and are properly documented.Developed a detailed audit plan, outlining the scope, objectives, audit criteria, and resources required for the audit.• Identify the specific CMMI process areas that will be audited, such as requirements management, project planning, configuration management, measurement, and process improvement. • Review documentation, interview team members, and observe practices to assess compliance with CMMI standards• Setting up the structure for Organizational Process Assets (OPA). • Collaborate with the process improvement teams to implement corrective actions and process enhancements based on the audit findings.• Ensure that the organization learns from the audit results and uses them to drive continuous improvement in software development practices.• Ensure that the audit results, findings, recommendations, and corrective actions are properly documented.• 0Maintain records of the audit process for future reference and compliance tracking -
QaR-Systems Mar 2006 - Jul 2007Noida Area, IndiaProject: Midwire Systems– focused on the PROCUREMENT, recovery, processing, broadcasting and distribution of human eye tissue for transplantation and research procured from the Donors.Role: • Test lead on Eye Procurement Project worth multi-million dollars. • Worked in a yearlong migration project developed in a Waterfall based environment. • Management of test and QA team, their issues & concerns, appraisals, retention, personality development, value additions and work assignments. • Documentation, Escalations, Resolutions and Problem Solving. • Validated the complete migration of whole Midwire System (Midwest Eye Bank) product from UNIX platform to ASP.net. This new user-friendly Interface reduces the effort of Hospital staff by more than 60%.• Built extensive test coverage for the product after detailed analysis and understanding of Business and Functional Requirement Document. • Independently managed and executed the complete Quality Assurance and Quality Center activities and performed data analysis for the project as a Test Engineer.• Worked on Microsoft Team Foundation Server (TFS) and Quality Center • Writing Use Cases, test cases, Bug reporting and Bug tracking. • Daily Status Updates through stand ups and project progress, task estimations.
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Sr. Quality AnalystGreenfield Online Pvt. Ltd Jan 2005 - Mar 2006Gurugram, Haryana, IndiaProjects: Colgate, Pizza Hut, Microsoft, Subway, Oral-B, Dockers, Financial and Insurance Clients, Healthcare - Pfizer, Baskin Robbins, Mobile Carriers – The project s were all about the development and testing of Market Research tracker studies to collect the data from a large number of Panelists. Role: • Analysis of Survey Requirements o Understand the survey's purpose and objectives.o Review the survey questions to ensure they align with the objectives and are clear, unbiased, and relevant.• Question Logic and Skip Patterns:o If the survey includes skip patterns or logic, test these thoroughly. Ensure that respondents are directed to the appropriate questions based on their previous responses.o Check that there are no dead-end paths, where respondents are unable to progress through the survey.• Data Validation:o If the survey includes open-ended questions, check for data validation. For example, ensure that responses are within an expected range (e.g., age should be a number within a certain range).o Include error messages for invalid responses, if necessary.o Analyze the collected data to ensure it aligns with the survey objectives.• Random Sampling:o If the survey is intended for a specific population, ensure that the sample selection (random or otherwise) is appropriate and representative of the target group.o Validated the online surveys for the market research organization using the automated Random Generated tool, which reduced the manual effort by 70% and issues in the surveys by 99.9%.• Technology validation on Different Devices:o Review the survey once again after addressing any issues found during testing to ensure everything is working as intended.o Once the survey is live, monitor the survey's progress, response rates, and any feedback from participants.• Promoted within 6 months due to strong performance and organizational impact.• Coached the new interns and work on their KRA.
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System AnalystEmind Llc, India (Now Kaplan) Feb 2004 - Dec 2004New Delhi, Delhi, IndiaProjects: 1. Insurance CE Compliance: This refers to the requirement for insurance professionals to fulfill their continuing education (CE) obligations in order to maintain their license or certification in the insurance industry.2. License Management System: License Management System for insurance agents is a specialized software or tool designed to help insurance agencies and agents manage their licenses, stay compliant with industry regulations, track continuing education (CE) requirements, and efficiently handle licensing-related tasks. This type of system is particularly relevant in the insurance industry, which often involves multiple licenses for different lines of insurance and strict compliance standards. Role: • Test Planning:o Defined a comprehensive test plan that outlined the testing objectives, scope, test cases, and testing environments.o Identified different types of testing, such as functional testing, usability testing, security testing, and performance testing, based on the software's requirements.• Functional Testing:o Tested the core functionality of the license management system:o License tracking: Verified that the system accurately records license types, expiration dates, and renewal requirements.o CE compliance: Test if the system can track and monitor CE completion for agents.o License renewal management: Check if the system sends renewal reminders and handles the renewal process effectively.• User Interface (UI) Testing:o Ensured that the user interface is intuitive, easy to use, and visually appealing.o Verify that agents can easily access their profiles, view license information, and complete necessary tasks. • Spearheaded the verification of the uploaded data of all the 50000+ insurance representatives in the newly migrated System.
Amit Sachdeva Skills
Frequently Asked Questions about Amit Sachdeva
What company does Amit Sachdeva work for?
Amit Sachdeva works for Pristine Resource Llc
What is Amit Sachdeva's role at the current company?
Amit Sachdeva's current role is Certified PMP and Product Manager Professional | Risk & People Management | Estimations| Agile| Scrum | Kanban.
What is Amit Sachdeva's email address?
Amit Sachdeva's email address is am****@****ail.com
What skills is Amit Sachdeva known for?
Amit Sachdeva has skills like Quality Assurance, Manual Testing, User Acceptance Testing, Test Planning, Team Management, Regression Testing, Sdlc, Test Automation, Requirements Analysis, Cmmi, Test Strategy, Microsoft Sql Server.
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Amit Sachdeva
New York City Metropolitan Area3gmail.com, chase.com, tcs.com3 +173259XXXXX
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Amit Sachdeva
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