Amit Sharma Email & Phone Number

Bengaluru, Karnataka, India

- Collaborated closely with leadership to analyze a legacy web application and identify the need for developing a new mobile application.- Aligned with overall strategic initiatives to conceptualize the annual roadmap, mapping out incremental product releases throughout the year.- Facilitated regular requirements gathering workshops with stakeholders and translated all business requirements into EPICS and User Stories.- Delivered Minimum Viable Product within a three-month timeframe, addressing the immediate needs of stakeholders.- Conducted thorough functional testing in each sprint to maintain highquality standards for developed stories.- Created detailed test cases for UAT and smoke testing.- Monitored unit testing and UAT activities to ensure timely resolution of all open bugs.- Presented multiple knowledge-sharing sessions and application demos for stakeholders.- Assisted in creation of multiple sales proposals, effort estimates, resource loading plan and non-functional requirements.- Delivered Documentations like Business Requirements, Non-Functional Requirements and User Guides.

Bengaluru, Karnataka, India

Projects- Designed a module that leverages AI to rate vendors based on their track record that provides insights on their performance and forecasts any risks.- Envisioned and worked on a product that leverages AI to extract important data from contracts. Extraction of Obligations, Clauses, Important Dates, etc.- Envisioned, researched, and designed a portal that significantly increased product adoption to a larger audience.- Worked on a product that automates the organizational processes to reduce redundant work. Automating processes like Vendor Onboarding, Contract Approval, and Contract Negotiation.Responsibilities - Effectively drove product specs and requirements and worked on the release roadmap.- Defined the product roll-out strategy, sprint plans, wireframes, and managed project execution and timelines.- Conducted a comprehensive competitor product analysis and presented strategy pitches to the sales team.- Reimagined product documentation and onboarding experience to optimize and significantly reduce the learning curve for the users- Developed Product experience design in collaboration with the UX/UI designers.- Documented Feature Specification, Release Notes, Help Documents and designed user onboarding experience based on product licensing and user type.

Bengaluru, Karnataka, India

- Develop Release Plans using client requirements, market understanding, and customers’ requests.- Analyze client’s business requirements into multiple tangible deliverables such as Functional Specification document, Use Cases, User Stories, Process Diagrams, and Wireframes.- Communicating client’s business requirements by constructing easy to understand data and process models.- Identifying and reconcile errors in client’s data to ensure accurate business requirements.- Product experience design in collaboration with the UX designers.- Effort estimation of the features to be developed.- Developing Test plans for upcoming releases.- Prototyping, functional testing, and improvement in an agile environment.- Aligning proof of concepts with the features specifications.- Technical documentation like Feature Specification, Release Notes, and User Manuals.- Providing functional and technical support to the clients.

Bengaluru Area, India

• Participate in client meetings to document requirements and brainstorm on the possible solution • Planning, designing, and implementing the end-to-end business processes along with conceptualizing the overall product concept • Requirements gathering, elicitation, and recommending the best possible features to accommodate the client's business scenario • Documenting the requirements and communicating to the technical personnel • Constructing user stories, use cases, basic and advanced data models, data dictionaries, process maps, basic and advanced mind maps, and wire-frames, to communicate the expected product • Creating test scenarios to verify the system design with client's expectations • Preparing product support and system requirements document, sales collateral, and whitepapers for the prospects • Assisting system testing and validating the testing results • User training and demo Successfully worked on the modules like Policy Automation, Forms and Checklists, Industry-Specific Contract Management, Reporting, and Work-spaces

Bangalore

Project Title: Root Cause Analysis and improvisation of the client service system.• Qualitative analysis of the clients’ perception of service. The methodology used: Face to face interviews with clients. • Quantitative analysis to identify the trends. Analysis of historic sales & NPS data using Data cleaning, Correlation, and Data visualization. • Improvisation of existing IT infrastructure for ERP.Insights:• Centralised clinic monitoring system to monitor employees’ engagement with clients.• Improvisation of customer support system. Suggestion- Migration of ERP tool from Zenoti and Fungro, to Freshdesk.• Freshdesk will aid coordination between departments like IT, Operations, and Customer service.• Successfully reduced TAT time. Inclusion of pre-service consultation time to the time taken for a service.

Pgdm, Operations Management And E-Business, 64

Activities and Societies: General body member of Rotract Club. Member of Tech. committee.

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General, A