Anurag Mittal Email & Phone Number

Australia

Greater Sydney Area

Melbourne, Australia

Software Asset Management

Melbourne, Australia

Software Asset Management

Melbourne, Australia

- ICT Partner Services and Relationship Management- ICT Procurement and Sourcing (Hardware, Software and Services)- Software License Audit and Compliance (Microsoft, Oracle, IBM, SAP, Symantec, etc.)- ICT Hardware and Software Asset Management- Flexera FNMP Subject Matter Expert- ICT Financial and Budget reporting

Brisbane, Australia

- Coordinate Effective License Position (ELP) efforts for all major publishers.- Flexera Managed Service solution and deployment

Client - UnitedHealth Group (a Fortune 17 company and worldwide leader in healthcare)Roles - Software Asset Manager, Sourcing & Procurement Consultant, ITIL Trainer • Responsible for complete Software Asset Management services across UHG locations and business entities in Asia pacific region with annual spend of more than US $16M and user base of ~12K.• Prepared business case and lead Software Asset Management transformation project with projected cost savings of US $1.8M in… Show more Client - UnitedHealth Group (a Fortune 17 company and worldwide leader in healthcare)Roles - Software Asset Manager, Sourcing & Procurement Consultant, ITIL Trainer • Responsible for complete Software Asset Management services across UHG locations and business entities in Asia pacific region with annual spend of more than US $16M and user base of ~12K.• Prepared business case and lead Software Asset Management transformation project with projected cost savings of US $1.8M in FY’13.• Successfully lead Enterprise Compliance Programs for newly acquired business entities across Asia pacific region.• Negotiated and implemented Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) for Software Quotation, New Software Request and Software Transfer Request Management.• Designed and implemented a MS SharePoint portal with centralised software license inventory, request management, user guides and documentation.• Single Point of Contact (SPOC) for Microsoft Enterprise/Select Agreement, IBM, Oracle, Adobe, Attachmate and other software contracts.Tools: HP Service Manager, Snow License Manager, Microsoft Sharepoint, Altiris, ARMA Show less

Noida Area, India

Client - Zurich Financial Services (a leading multi-line insurance provider in more than 170 countries)Roles - Global Configuration Manager, IT Asset Management Lead, ITIL Consultant• Successfully lead implementation of IT Asset and Configuration Management services, including tool and process deployment.• Lead and directed various initiatives to improve IT asset data completeness and accuracy to ~95% from ~60%.• Consolidated Server maintenance and contracts data… Show more Client - Zurich Financial Services (a leading multi-line insurance provider in more than 170 countries)Roles - Global Configuration Manager, IT Asset Management Lead, ITIL Consultant• Successfully lead implementation of IT Asset and Configuration Management services, including tool and process deployment.• Lead and directed various initiatives to improve IT asset data completeness and accuracy to ~95% from ~60%.• Consolidated Server maintenance and contracts data resulting in cost savings of nearly US $2.1M.• Successfully prepared and lead team for ISO 20000 audit conducted by LRQA.• Managed a team of more than 30 team members located globally (India, Spain, Switzerland & North America) with minimal attrition rate and high motivation level.Tools - BMC Remedy, IBM TAMIT, IBM TADDM, IBM CCMDB, BMC Marimba, Powerview BSM, Flexera FNMS Show less

Greater Los Angeles Area

Client - Toyota Financial Services (a leading provider of automotive financial services in US)Roles - IT Consultant, Transition & Transformation Lead, IT Asset and Configuration Manager• Successfully lead transition and transformation efforts for IT Service Management services, including IT Asset and Configuration Management.• Successfully lead a complete wall-to-wall physical inventory of IT assets across all sites.• Realized cost savings of approx… Show more Client - Toyota Financial Services (a leading provider of automotive financial services in US)Roles - IT Consultant, Transition & Transformation Lead, IT Asset and Configuration Manager• Successfully lead transition and transformation efforts for IT Service Management services, including IT Asset and Configuration Management.• Successfully lead a complete wall-to-wall physical inventory of IT assets across all sites.• Realized cost savings of approx. US $500k through software license reconciliation efforts.• Improved IT asset inventory accuracy from ~60% to ~95% through process improvements.• Lead a global team of 7 people (US & India) to delivery quality services to the client with high satisfaction.Tools - HP Service Manager, HP DDMi, Microsoft SMS/SCCM, Powerview BSM Show less

Noida Area, India

Client - Multiple clients, including, AMP, BHPB, Bombardier, Basell, etc. in EMEA and Australia regionRoles - IT Consultant, Project Lead - Transition and Transformation, Service Delivery Lead• Responsible for various process and service improvement initiatives across multiple clients.• Successfully lead a project to update maintenance and warranty dates for ~125K IT assets in multiple CMDBs/asset repositories.• Successfully lead various RED teams to… Show more Client - Multiple clients, including, AMP, BHPB, Bombardier, Basell, etc. in EMEA and Australia regionRoles - IT Consultant, Project Lead - Transition and Transformation, Service Delivery Lead• Responsible for various process and service improvement initiatives across multiple clients.• Successfully lead a project to update maintenance and warranty dates for ~125K IT assets in multiple CMDBs/asset repositories.• Successfully lead various RED teams to improve process health and SLA performance in IT Service Management.• Trained and mentored global teams to provide excellent customer service to multiple client base.Tools - BMC Remedy, BMC Marimba/bPower, AMI, HP Asset Manager, Microsoft SMS Show less

London, United Kingdom

Client - Transport For London, Network Rail and UKVisasRoles - IT Asset and Configuration Management Lead, IT Consultant• Responsible for both IT Asset and Configuration Management services across ~600 client sites in London, UK.• Lead implementation of BMC Remedy suite for IT Asset and Configuration Management services.• Realised cost savings of ~ GBP 900K through software metering on selected software titles.• Implemented IT Asset Policy… Show more Client - Transport For London, Network Rail and UKVisasRoles - IT Asset and Configuration Management Lead, IT Consultant• Responsible for both IT Asset and Configuration Management services across ~600 client sites in London, UK.• Lead implementation of BMC Remedy suite for IT Asset and Configuration Management services.• Realised cost savings of ~ GBP 900K through software metering on selected software titles.• Implemented IT Asset Policy and Governance framework to steam-line asset management.• Reconciled IT hardware maintenance contracts resulting in cost savings of ~GBP 400K.Tools - BMC Remedy, BMC Marimba, AMI, LANDesk, Powerview BSM Show less

Noida Area, India

Client - Multiple (Basell, National Grid, ISS, etc.) across EMEA regionRoles - Offshore Regional Lead, Subject Matter Expert, Technical and Process Trainer• Responsible for IT Asset and Configuration Management services provided by the off-shore team.• Automated number of reports and data validation activities resulting in savings of approx. 50 hours/week.• Appointed Subject Matter Expert for Inventory Entry System (IES) – Bulk IT asset inventory… Show more Client - Multiple (Basell, National Grid, ISS, etc.) across EMEA regionRoles - Offshore Regional Lead, Subject Matter Expert, Technical and Process Trainer• Responsible for IT Asset and Configuration Management services provided by the off-shore team.• Automated number of reports and data validation activities resulting in savings of approx. 50 hours/week.• Appointed Subject Matter Expert for Inventory Entry System (IES) – Bulk IT asset inventory upload/update tool.• Received numerous accolades and appreciation from onshore team and clients.Tools - AMI, IES, BMC Remedy, CA USD, GCARS Show less

New Delhi Area, India

• Installed and managed an Ethernet LAN network consisting of 20 Windows based workstations for cyber cafe. • Assembled and configured IT infrastructure, including, desktops, LAN cabling, hubs, router, software applications, etc.• Implemented Linux based firewall and caching server resulting in operational cost reduction by nearly 40% and enhanced customer satisfaction.