Reviewed and processed over 20+ policies Request per day for a leading US Property & Casualty provider, maintaining a 99% accuracy rate and ensuring compliance with industry standards.•Led a research initiative to optimize policies processing resulting in a 20% increase in Client satisfaction scores.•Engaged in effective collaboration with team to ensure timely resolution of issues and maintain a high-level satisfactory result.•Develop and manage long-term Client relationships, scheduling and conducting an average of 10 weekly meetings with clients who request consultations.•Review insurance and liability clauses in contracts, ensuring that every contract meet the company's risk appetite while balancing this against the expected commercial benefits of the contract.

• Reviewed and processed over 20+ policies Request per day for a leading US Property & Casualty provider, maintaining a 99% accuracy rate and ensuring compliance with industry standards. • Engaged in effective collaboration with team to ensure timely resolution of issues and maintain a high-level satisfactory result. • Develop and manage long-term client relationships, scheduling and conducting an average of 10 weekly meetings with clients who request consultations. • Review insurance and liability clauses in contracts, ensuring that every contract meet the company's risk appetite while balancing this against the expected commercial benefits of the contract.

• Maintain MIS reports for all tasks. • MIS Reporting to Manager and Senior Manager. • Action on task accordingly. • Followup with concern team for rectification.