 A competent professional with more than 3 years of SAP experience in Customer Relationship Management (CRM). Expertise in Marketing & Sales process Functionalities. Successfully carried out 1 full life cycle implementation for a US based MNC. Excellent analytical, organizational, planning skills with demonstrated abilities in leading motivated teams towards achieving organizational goals. An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business. Ability to analyze and understand Business requirements, Sales and Marketing strategies, Customer-value maximization, Developing new business processes and Revenue streams, etc. Possess keen business acumen in analyzing and understanding client requirements and the ability to blend with people of different cultures and backgrounds.  Self motivated and goal-oriented with a high degree of flexibility, creativity, resourcefulness, commitment and optimism. Outstanding communication skills, verbal as well as written coupled with exceptional presentation skills with the ability to perform above expectations.