Andrew Lenox Email & Phone Number

Boston, Ma, Us

Boston, Massachusetts, United States

Boston, Ma

• Assisted students by providing techniques to help them enhance their writing and study skills• Displayed patience and active listening to guide students on assignments in 1-on-1 sessions

Boston, Ma

• Provided IT support for end users on site and for surrounding Cubic offices in MA and NH• Responsible for the collection, recording, and analysis of cellular network data at over fifty subway and commuter rail stations throughout the greater Boston area• Performed installation and maintenance of IT equipment at four Cubic sites• Skills acquired include data entry and Excel; help desk related tasks like ticket creation and resolution and standard end user troubleshooting like mailboxes and printers; installation of network suites, fiber and patch cabling, security systems, audio/video equipment, wireless access points, and computer workstations; and exposure to applications like Jira and Sharepoint.

Boston, Ma

• Developed and lead academic skills workshops such as time management and effective group work• Aided in development of supplemental materials such as handouts videos and presentations• Created a workshop that aids veterans in the transition from military to college and workforce

Okinawa, Japan

• Led a team of 10 Marines in the planning configuration and implementation of data network services• Managed both encrypted and unencrypted data network systems • Trained and mentored subordinates and improved professional development

Okinawa, Japan

•Maintained accountability and functionality of $3M worth of Data Distribution Systems equipment •Evaluated and resolved customer information systems problems •Engaged in over 10 large scale multi-national training exercises in 4 countries across the Western Pacific region•Held a Secret Security Clearance