Andrew Lenox Email & Phone Number

Dallas, TX, US

Dallas/Fort Worth Area

Dallas, Texas

Irving, Texas

To independently execute each phase of the audit cycle, including planning, fieldwork and reporting, o Defined the audit universe based on the annual risk assessments of Originations, Servicing and Corporate processes, o Established an industry knowledge base comprised of state and federal government regulations (CFPB, RESPA, TILA, TRID, HMDA, LAR, ECOA).

Dallas/Fort Worth Area

Aid three of the largest US banking organizations comply with an OCC consent order directive, (24 months) o Served on a special assessment team, designed to establish the data driven methodology used in reviewing mortgage servicing practices, o Developed the materials and served as lead trainer for the 115 Experienced and Senior Associates on-boarded to.

Coppell, Texas

Conducted interviews with multiple staff members of the Investor Reporting department of a mortgage servicing company to analyze current work flows. The interviews were intended to investigate procedure variances among the staff and ultimately identify the most effective process that presents the least risk for senior management to adopt as the formal.

 Leverage the MLS website to conduct market research and market analysis to find trends and potential acquisitions of real estate investment properties and developed a data driven approach used to negotiate with land developers and home builders and determine the transfer price to our investors. Evaluated property portfolios and prepared rental income.

 Senior Member in the satellite office in Dallas carrying out office operating procedures. Train new staff on proper examination procedures to include establishing audit leads, obtaining approval from the appropriate government agency and conducting the sales and use tax examination. Develop and research audit leads, create client proposals and won.

 Maintain a level of 200+ outbound collection calls. Account analysis and council current clients over mortgage and credit issues Problem solving, communication, negotiation, and computer skills. Won the divisional competition for most extensions processed earning a personal letter of recommendation for commitment to serving the customer from the Loss.

Contract accounting work provided for the creation of two divisions of a family owned partnership: Lenox Food Sales and House to Home Investors General Ledger, Billing, Sales Reconciliation, Inventory, Purchasing and Advertising for the Lenox Food Sales division specializing in food service consulting and brokerage. Cost/Revenue Analysis, Market Trend.

Randol Mill Family Aquatic Center

 Oversaw all operation of Randol Mill Family Aquatic Center that consisted of a 25 person staff Scheduling, Payroll, Training, Operations management, Sales, Crisis management Supervision and involvement with Customer Service and Cashiers Created daily sales reconciliation statements and cash reports. Earned a letter of recommendation from the Asst..

 Manage teams of 5-35 employees at location events and breakdowns. Train new employees on necessary skills and standards increasing presentation. Meet with client at beginning of every event to build customer relations. Games include: Blackjack, Craps, Texas Hold 'Em, Roulette

 Planning and promotion of offered courses. Facilitating the teaching of skilled information to 8-12 new individuals weekly. Discussions of developing industry practices for revisions and implementation.  Instructor of Lifeguarding for the professional rescuer, CPA, First Aid, AED, O2

Professional Mba, Cohort School Of Business

Activities and Societies: . • Full-Time Professional MBA program (Aug 2008 - Dec 2009)

Bachelor'S, Finance

Activities and Societies: . • Member Sigma Chi Fraternity • UTA Student Congress Business Senator • Member College of Business.

Leadership Academy

Activities and Societies: . • Successful completion of 16-week leadership intensive • 12 weeks of mentoring with Mike Smith: John Hancock.

Diploma