Ammal M. Email & Phone Number

Hello! I am a ServiceNow Developer Having more than 3 years of experience with background of Software engineering. I have a passion for creating innovative solutions that meet business needs, and I am constantly seeking new challenges and opportunities to expand my skill set.During my time as a Service Now developer, I have gained extensive experience in:• Various ServiceNow modules, such as Incident, Change, and Problem Management, Knowledge Management, Report, Dashboards, Service Catalog, Email notifications, Service portal, Now Mobile App, Flow Designer , Employee service Center, Virtual agent, Strategic Portfolio Management(SPM), Asset Management (ITAM), Agent, BCM and CSM workspace.• Helping organizations streamline their IT operations by implementing Service Now solutions.• Learning and implementation of Agile methodologies, fostering a dynamic and collaborative approach to project management• Designing and developing custom applications, Scripting, and workflows. I possess expertise in IT Service Management (ITSM), ITIL, and Service Request Management, enabling me to effectively drive and optimize IT operations.As a software engineer, I bring a strong foundation in software development principles and methodologies to my work as a Service Now developer. I am proficient in programming languages such as Java, JavaScript, C++, and have experience working with databases such as MySQL and SQL.In addition to my technical expertise, I am a collaborative team player who enjoys working with cross-functional teams to deliver quality results. I am committed to staying up-to-date with the latest industry trends and best practices and am constantly seeking opportunities for professional development and growth.If you are looking for a skilled and dedicated ServiceNow developer who can help your organization drive business value through innovative solutions, please don't hesitate to reach out. I am always open to new connections and opportunities to contribute my skills and expertise.Thank you for taking the time to read my LinkedIn profile. I look forward to connecting with you!

• 

  Comsats University Islamabad

  Software Engineering