Feedloop is a startup company that provides a low-code development platform for automating business operations and a customer experience platform for a deeper understanding of customers.As part of my role, I managed the CXP (Customer Experience Platform) product, which focused on tracking customer events, creating analytics, and executing marketing campaigns.Key Contributions:- Developed and enhanced analytical features such as Trend Analysis, RFM (Recency, Frequency… Show more Feedloop is a startup company that provides a low-code development platform for automating business operations and a customer experience platform for a deeper understanding of customers.As part of my role, I managed the CXP (Customer Experience Platform) product, which focused on tracking customer events, creating analytics, and executing marketing campaigns.Key Contributions:- Developed and enhanced analytical features such as Trend Analysis, RFM (Recency, Frequency, Monetary) Modeling, and User Path Analysis.- Responded to client requests by introducing new features, including device uninstallation tracking, PII (Personally Identifiable Information) masking properties, lead management tools, and more.- Developed an import system to facilitate custom event data tracking from CSV files.- Developed a 'remove and/or restore' functionality based on segmentation, aiding in data management.- Devised and implemented a multi-workspace framework, enhancing the platform's versatility and usability.- Assumed responsibility for maintaining the product's services, ensuring consistent functionality.- Designed and optimized data flows for various features, improving overall efficiency.My experience at Feedloop allowed me to cultivate a deep understanding of product management, data handling, and client-focused development within a dynamic startup environment. Show less

Designing an UI/UX for the new Freebits App based on the conducted research and analysis.