Building and maintaining relationships with new and existing customers. Looking after the customers needs and dealing with any issues.

I joined the company in May 2015 as a Waste Management Advisor in a Field Sales role.within this role my daily tasks include, cold calling potential new customers both on the telephone and door to door, attending appointments all over the north east with potential new customers, signing up new business.

O’Brien Waste Management was formed in October 2006 and is now firmly established as a leading regional provider of corporate waste management,event clearance and data destruction solutions. The business has enjoyed substantial growth by adhering to the original family business values, providing exceptional rapid customer service whilst embracing best practice to achieve an unrivalled 98% group recycled waste level. We are proud of the service we provide for organisations and businesses of all sizes. We value our clients and the trust that they place in us to take care of their waste and recycling needs. High profile clients such as The Police, The Sage, Newcastle Airport, The Metro Centre, both Sunderland and Newcastle Football Clubs (to name just a few) entrust us to provide bespoke cost-effective waste and recycling solutions.We ensure that we provide the most environmentally friendly and cost-effective solution to meet our clients’ needs by conducting careful consultation and analysis of requirements. This may include a site survey & discussion with key personnel where we assess the existing waste and recycling collections to evaluate if they are correct. We then determine the waste constitution and segregation requirements to improve recycling rates and associated costs. We then provide a Waste & Recycling Proposal with clear pricing details to reflect the best possible solution for both the client and the environment. Our prices are fiercely competitive due to our 98% recycling rate and we operate a no hidden ‘extras’ policy, which means that our costs are inclusive of container rental, duty of care, energy from waste or landfill tax.