Patrick Crowe Email & Phone Number

Portsmoth Virginia

Currently I work as full time Police Officer at a military base providing video surveillance, access control, personnel monitoring, roving patrols, perimeter security and issue credentials for base acces andHarbor Patrol.

Project manager- Responsible for identifying project requirements, technician team oversight, hours management, costs projections, monitoring and documenting daily progress reports, responsible for maintaining all fleet vehicles and equipment in a ready state, managed, documented, ensured readiness of over 350 pieces of drying and related equipment. Other responsibilities included direct customer care, up selling services, completing final project cost documentation, negotiations, costs management, and finalizing contracts with clients.

Tank cleaning department responsible for maintaining ship stability during dry docking procedures, following EPA guide lines for transferring of fuel, lube oil, and fuel contaminated water. Certified the tanks for entry by personnel and supervised cleaning crews inside the tanks. Other responsibilities included ensuring compliance contracts and coordination of all aspects of the project with Ships Company, the contractor and our office.

completed academy training prior to serving as a uniformed patrol officer working midnights on C squad, sector one. I was assigned to the 105 zone, one the two most dangerous zones for officers in the city of Suffolk. I have made numerous arrests for drugs, DUI, traffic infractions, parole violations, warrants, and car accidents with and without injuries. I have recovered hit and run vehicles for other officers, have helped to complete rape investigations, and have worked several B&E's.

for a large corporate entity, providing video surveillance, access control, personnel monitoring and roving patrols for the corporate headquarters.

Worked on various projects from web site shopping cart design and integration to SalesForce administration, tech support, Cisco VOIP and several other smaller projects including a custom CD for End User self support reducing customer support calls by 25% and support times by 50%.

provided the following service on a long term IBM contract: imaging, customizing, and transferring personal data from old machines to new PCs, while providing tech support and training for end users via phone and Web. Responsibilities include team oversight and project management.

on a classified project for Mid-Course Missile Defense Agency. Responsibilities included acting as site liaison between SecureWest, Boeing, IUM, and U.S Army representatives on the project including, scheduling of watch rotations, team training, and overall team performance and project oversight.

Designed, sold and installed complete communication and security systems to include: Wireless networks, two-way radio, security systems, card access systems, CCTV, covert systems, inferred laser systems and complete integration packages.

Small business IT provider to date I have installed and configured, approximately 300 small networks, consisting of 50 users or less, utilizing Windows 2000 Server or 2003, Installed over 25 wireless networks including 802.11A & B Proxim network with a building to building bridges using a Stratum point to point, installed several two way satellite systems with VPN's for remote broadband capabilities. Provided configuration of standard desktops, authentication, remote access, backup solutions, and proprietary software solutions based on business requirements.

Designed, configured, installed, and certified CISCO Wireless LANs. I was specifically responsible for Harlem Hospital, Ossing School District, and Chapin all Girls School's wireless LAN conversion which were completed under budget and under the dead line for completion. Harlem Hospital performed initial site surveys for wireless LAN with a 200 node network, supporting 8,000 seats, using AutoCAD, Excel, and Cisco Secure Access Control Server as design and engineering software. Installed, certified, tested, all access points and cell boundaries, ensured wireless LAN met compliance with 2002 HIPPA requirements, setup VLAN, IP schema and bandwidth allocation per client, established full duplex microwave and laser links to remote sites, designed and configured routing, bandwidth allocation, and access lists. Designed, configured, and installed wireless LAN in excess of 100 access points and 500 seats for Ossing School district, handled offsite monitoring, troubleshooting, and remote re configuration. Set up, configured and tested 65 node wireless LAN for Chapin Girls School, Manhattan, covering 200 Apple notebooks and 12 Apple Servers, with 100 percent coverage over building divided into 4 VLAN's due to network access. All projects completed under budget, on or before time, with complete customer satisfaction, evidenced by letters of recommendation and commendation.

Remote Fault Lead Analyst, Back up and Restore Tec, NMCI Responsible for oversight of all partner relationships with respect to connectivity. Ensured VPN status between Norfolk and San Diego and monitored all redundant connections. Followed up trouble calls, and generated reports for each of the aforementioned responsibilities. Developed access lists with WAM!NET to resolve desktop connectivity issues, and for the resolution of any issues that the on-duty specialists were unable to close to satisfaction. Handled Real time back ups on over 100 Servers in the NMCI Server farm, running W2k and advanced W2k operating systems. I conducted real time backups using Veritas software applications. Personally responsible for backing up over 5 terabytes of data on the Storage Area Network in real time, with the ability to grow to 17 terabytes as needed, working with the Powder Horn, the physical back up device with a capacity of 9999 tapes of 100 gig each.

I Advanced from Tier I to Tier III within 90 days of hire. Assumed training responsibilities for new hires after thirty days on site, opposed to the normal six month to one year revolution required to begin personnel training. I was personally responsible for the resolution of more than 18,000 trouble call cases. Managed over 120 Tier II technicians locally and oversaw 3000 Tier I technicians at call site locations in Canada and the U.S, each with a call volume in excess of 10,000 calls per day. I worked directly with NOC, billing and order processing. Had a 95 percent success rate and trouble call resolution. Designed and developed a speed conversion program for measuring broadband speeds, currently implemented throughout Verizon's Tech support Network.

of commercial and residential electronic security firm, specializing in integration of video to Web, Security and Fire Alarm Systems, installation of LAN and WAN cabling and equipment. Completed several large scale projects including installing the fire alarm system for Wallops Island Navy training facility. I installed the security cameras for the Navy's high security holding area at the Naval Air Station Norfolk with 100% customer satisfaction.

DC-1, E-6, Training instructor responsible for developing curricula, training personnel, personally responsible for the certification of over 35,000 personnel in basic Damage control. I also worked as an EMT for 9 years and was the Team Lead for the boarding team onboard the USS Clark

Bachelors Of Science Degree, Criminal Justice; Law Enforcement

Bachelor Of Applied Science (B.A.Sc.), Law Enforcement Maritime

Certification, Law Enforcement

Activities and Societies: Law enforcement Procwdures.

Education record

High School Diploma.

Bachelor'S Degree, Law Enforcement