• Leading client services operations, driving successful advertising campaigns and fostering long-term client relationships.• Overseeing cross-functional teams to develop integrated marketing campaigns.• Building and maintaining strong client relationships, and ensuring clear communication and alignment on campaign goals.• Achieving revenue growth and client satisfaction by identifying opportunities for up-selling and optimizing campaign performance based on client needs and market trends.

I led the company's development from the ground up, building core operations, processes, and client relationships. Working closely with realtors and homeowners, we design and oversee tailored staging solutions that increase property value and appeal. I also lead a team dedicated to transforming spaces to maximize market potential, ensuring each project aligns with our high standards and client satisfaction goals.

Led the KFC Canada account. Hired, trained and built a winning accounts team. Changed the perception of KFC in Canada, had fun and won a few awards!Awards Won: Webby, Cannes Lions (shortlist x 2), Muse by Clio, AdClub, Strategy, Atomic, MIA and Adweek Visionary.

Working with the kindest, bravest and the GUTsiest team on Tim Hortons

Working on Wendy's Account, where we don't cut corners!

To honour my curiosity and learning needs in the tech world, I joined Operatic to work with UX, UI designers and developers to create websites and mobile apps. An incredible amount of learning during my time there. Below are some of the sites I worked with the team on.

- Independently assisted small businesses in establishing an online presence during the pandemic.- Developed e-commerce platforms to help businesses maintain sales.- Elevated branding and online presence through digital marketing strategies.- Enhanced social media presence to increase visibility and engagement.

Worked on the rebrand of Public Mobile and Launch of 360 Campaign for their Q4 campaign.Managed and executed fully integrated campaign with a balance between digital/interactive marketing focus and traditional above the line. Delivered all of Public Mobile's rebranded retail items. Worked with the client daily to understand their needs, shared solutions, delivered jobs, built trust and managed their expectation. Presented creative's work and shared detailed job status reports weekly.Worked with cross functional teams and collaborated with agencies partners.Worked on creative brief, creative flow and managed copy decks.Built presentation decks with Creatives, Strategy Planners and Media teams, under the supervision of Group Account Director.

Achievements:My main task was to get agency's biggest account, Ooredoo (Oman's largest Telecommunication company) contract renewed. With a lot of hard work and support of very talented individuals, we were able to rebuild trust with the client, produced excellent work and hence we were awarded the account.We were responsible for some of the most effective campaigns in the country.Apart from the above my role, I also contributed in the following ways: Led the Oman's branch and supported other branches in the region. Managed a team of over 60 plus talented professionals and directed the operations of all fronts of the business. Worked closely with the head of the departments to ensure client's satisfaction, business growth and stability. Proposed and implemented new systems that enhanced creative process, account handling and jobs delivery. Created and maintained the right environment for the creatives to flourish and trained account managers to sell and find opportunities to grow the business. Restructured the agency and recruited more talent. Maintained excellent client relations by keeping them excited and motivated to see what we were going to present next. Represented Seven regionally and globally. Created awareness and a buzz in the market for Seven Brands as we were a fairly new agency in the Country. Increased clientele in Oman and Bahrian. Key clients:Ooredoo Oman and National Mineral Water

I was brought into the agency to help improve our relationship with the agency's biggest client - The National Bank of Oman. In under a few months, I was able to turnaround pending work, implement process internally and externally for a better work flow and client satisfaction. All of my hard work resulted in having our contract renewed for another two years. During my time there I also won the agency two long term clients in the first 6 months of holding the position. Key Clients: National Bank of Oman, Muzn Bank, Omantel, Hoffmann-La Roche, Oman Air and Oman National Transport Company – Mwasalat, Vale, Bank Dhofar, Maisarah Bank, Muscat Festival, Al Mouj Muscat, Alizz Bank and National Mineral Water.

- Delivered lectures on advertising strategies, campaign development, productions and market analysis.- Conducted interactive sessions and shared real-world case studies to prepare students for industry challenges.- Evaluated student projects and provided constructive feedback to enhance their understanding and skills.Collaborated with faculty to align course content with industry standards and trends.

Worked on ideas and copy for multi-channel campaigns. Managed daily operations in the Creative Department. Overlooked creative standards and quality control. Presented and sold campaigns to clients. Added new clients to the agency's portfolio.Was a part of all creative productions from print ads, brochure, radio ad, digital communication, outdoor, story branding to TV commercials. Held large corporate events such as Omantel Business Alliance awards and Omantel SME awards. Key Clients: Omantel (telecom company), Vale, Bank Dhofar, Maisarah Bank, Muscat Festival, Al Mouj Muscat, Alizz Bank and Oman Air.

Worked on Automotive, Telecommunication, Ministry of Tourism and Real EstateClients:Automotive Group: Chrysler, Jeep, Dodge, Bentley, Audi, Mitsubishi, Škoda, Citroën, PeugeotTelecom: Omantel (Oman Telecommunication Company)Real Estate: Muriya