Amna N. Email & Phone Number

Bahawalpur, Punjab, PK

✓ Guide new clients through the onboarding process, ensuring a clear understanding and effective utilization of the product or service.✓ Establish consistent communication channels with clients to grasp their needs, offer updates, and address any concerns.✓ Conduct training sessions or provide resources for clients to optimize their use of offered features.

✓ Get started with the product or service and ensure a smooth onboarding process.✓ Develop a deep understanding of the product or service to effectively guide customers in its usage.✓ Cultivate strong relationships with customers, serving as the main point of contact.✓ Assessing customer satisfaction and engagement and proactively addressing them on.

✓ Responding to customer queries via phone, email, chat, or social media.✓ Identifying and resolving customer issues, complaints, or technical problems.✓ Gathering customer feedback to enhance support processes and procedures.✓ Recording and maintaining accurate customer interaction records.✓ Developing and maintaining a deep understanding of the company's.

✓ Addressing customer questions across diverse platforms like phone, email, chat, and social media.✓ Building and sustaining comprehensive knowledge of the company's products and services.✓ Instructing customers on optimal service utilization.✓ Collecting customer insights to improve the efficiency of support systems.✓ Escalating queries to the relevant.

✓ Conducted thorough market research to identify potential B2B leads.✓ Evaluate and qualify leads based on predefined criteria to ensure they meet the company's ideal customer profile.✓ Work closely with sales teams to understand their needs and align lead generation efforts.✓ Monitor and analyze key performance indicators (KPIs) related to lead.

Bachelor'S Degree, Computer Science

Master Of Business Administration - Mba, Business Administration And Management, General