Amna Saeed Email & Phone Number

> Planned, written, updated, and revised user-facing documentation (how-to/user manuals, FAQs, and release notes) within Paligo and Doc360 to enhance the customer experience.> Initiated and created 12+ comprehensive Getting Started pages, incorporating interactive flowcharts and video tutorials to streamline customer onboarding.> Developed ChatGPT prompts for writing to accelerate the documentation process.> Created custom Jira filters to streamline ticket tracking.> Collected and tested REST and GraphQL APIs using Postman, ensuring functionality and reliability.> Manage comprehensive API documentation within Swagger, including request/response schemas, error codes, and usage examples.> Developed detailed technical responses to RFP questions, showcasing product capabilities and aligning solutions with client needs, using Loopio.> Maintained documentation processes within Confluence to facilitate team communication and knowledge sharing.> Created engaging video tutorials of product features, utilizing Murf AI for high-quality voiceovers.> Addressed documentation issues raised by product managers, sales, customer success, and developers, ensuring the quality and accuracy of documentation.> Onboarded new hires and in-house writers to documentation initiatives, leading to more efficient and effective documentation workflows.

Islāmābād, Pakistan

Securiti has been recognized with numerous industry and analyst awards, including "Most Innovative Startup" by RSA, "Top 25 Machine Learning Startups" by Forbes, "Most Innovative AI Companies" by CB Insights, "Cool Vendor in Data Security" by Gartner, and "Privacy Management Wave Leader" by Forrester.For more information, please visit securiti.ai and follow us on LinkedIn.

Islāmābād, Pakistan

> Researched, curated and created content for company’s website, blogs, & product descriptions to engage potential customers.> Developed content for campaigns to improves customer engagement.> Documented release notes for every update launched at the end of each sprint to keep customers informed about new features.> Developed and maintained user guides, focusing on key features to provide clear information on functionalities.> Performed content analysis on Moz, Google Keyword Planner to optimize content performance and visibility in search engines.> Conducted Keyword Research in collaboration with SEO Expert to identify high-impact keywords.> Published content using WordPress to ensure timely and effective content delivery.> Maintained on-page and off-page optimization to improve the website’s search engine ranking.> Developed 80+ YouTube descriptions to boost video discoverability with engaging summaries.

> Developed SEO friendly articles, blogs, advertisements to enhance brand visibility.> Created Google descriptions to improve click-through rates.> Conducted basic keyword research using Google Keyword Planner to enhance content relevance and improve search engine rankings.

Northern Punjab Rawalpindi, Pakistan

> Prepared technical documents of various projects using StarUML and Lucidchart to facilitate better understanding and collaboration among stakeholders.> Conducted manual testing of Android and Web applications to ensure high-quality user experiences across platforms.> Designed functional requirements for products to set guidelines to guide development and align with business goals.

Islamabad

> Conducted manual testing of Web and Android applications to ensure functionality by identifying issues before release.> Created detailed, well-structured test plans and test cases of software requirements to ensure alignment with requirements.> Executed test cases in Microsoft Test Manager.> Performed bug Identification and bug filing in Team Foundation Server/Microsoft Test Manager to facilitate effective issue tracking and resolution.

Northern Punajb Rawalpindi, Pakistan