Conversion Rate Optimization Specialist
Current• Managing and coordinating an international experimentation program across 9 European countries for the most renowned eyeglasses retailer worldwide• Lead and develop the CRO roadmap aimed at growing revenues and profits of 11 e-commerce. • Working closely with UX research and UX design teams to develop, gather and review clear and data-driven hypotheses in order to launch A/B, multivariate, and server-side tests (tools: ICE score and CXL framework)• Collecting and analyzing website data through quantitative research to determine funnel leaks and optimization opportunities (tools: Google Analytics, Google Tag Manager, Adobe Analytics)• Conducting qualitative research analysis through session recordings, website surveys, pools, and user testing to understand users' behaviors and reduce friction (tools: Hotjar, ContentSquare) • Align with IT team to build, monitor and report all company’s a/b tests (tools: Monetate)