> Handling chat traffic, providing customer support and selling the product listed on the website todomestic and International clients> Handling a team of sales executives selling semi-precious gemstones> Doing follow-ups and query redressal for Domestic and international buyers for sales through allcommunication mediums: Chat, Call, Emails.> Generated revenue for the company, currently estimated about ₨. 20 million> Working closely with different… Show more > Handling chat traffic, providing customer support and selling the product listed on the website todomestic and International clients> Handling a team of sales executives selling semi-precious gemstones> Doing follow-ups and query redressal for Domestic and international buyers for sales through allcommunication mediums: Chat, Call, Emails.> Generated revenue for the company, currently estimated about ₨. 20 million> Working closely with different departments within the organization to implement best practices across the organisation.> Working with product department to promote an engaging and exciting product range with the emphasis on trends, seasonality and customer likeability> Closely involved in the implementation of the CRM tool “Zendesk” and continuously working on theimprovement of various communication tools like: Zopim, Exotel etc. Show less

> Successfully placed the Liquidiet juices at 50+ outlets including big premium retail chains & outlets such as Le Marche, Modern Bazaar, Moti Mahal Group, Gold Gym, etc.> Devised an assortment of 8 blends covering key nutrients & catering to all taste buds at the same time> Designed an exclusive bottle with one of its kind packaging to stand out at the retail stores> Worked with local fabricators to design machines and equipment’s reducing capex by more… Show more > Successfully placed the Liquidiet juices at 50+ outlets including big premium retail chains & outlets such as Le Marche, Modern Bazaar, Moti Mahal Group, Gold Gym, etc.> Devised an assortment of 8 blends covering key nutrients & catering to all taste buds at the same time> Designed an exclusive bottle with one of its kind packaging to stand out at the retail stores> Worked with local fabricators to design machines and equipment’s reducing capex by more than half> Conceptualized a low cost refrigerated delivery process; 30% cheaper than conventional means Show less

> Was taking care of premium project in Gurgaon named “Gold Souk Golf Links”> Was taking care of both channel sales as well as corporate sales > Was exclusively handling the NRI clientele for the project> Primary role included lead generation through various activities, sales closures, and documentation completion. Home loan assistance, collection till agreement stage, designing of marketing activities was also the part of my KPI

> Part of many effective project launches named Palazza City, Blue waters, Hamilton homes> Generated revenue for the company estimated about ₨.600 million> Efficiently handled many corporate presentations and property exhibitions for SJR Primecorp> SPOC for all the property brokers related to SJR Primecorp properties > Actively involved in pre and post sales operation of the company> Leads conversion to Site visits by rigorous calling

> Involved in Sales kick-off of the company as corporate sales team member > Generated revenue for the company estimated about ₨.70 million> CRMS implementation across different locations (Bangalore, Chennai and Mumbai)> Handled gap analysis pertaining to many spheres of Sales, Marketing, Call Center, Back office, Loan Department> Generating MIS reports (with Graphs) with reference to Marketing campaigns, Escalations, Sales team performance… Show more > Involved in Sales kick-off of the company as corporate sales team member > Generated revenue for the company estimated about ₨.70 million> CRMS implementation across different locations (Bangalore, Chennai and Mumbai)> Handled gap analysis pertaining to many spheres of Sales, Marketing, Call Center, Back office, Loan Department> Generating MIS reports (with Graphs) with reference to Marketing campaigns, Escalations, Sales team performance, Financier distribution, Collection trends, Customer demographics > Part of Training and Development team on various modules of CRMS> Actively involved in bringing new tools and processes to drive customer and sales delight(SMS Magic Survey Tools, Document Management System, Apartment Adda, website/CRMS integration) Show less