Sales Consultant
Current> Handling chat traffic, providing customer support and selling the product listed on the website todomestic and International clients> Handling a team of sales executives selling semi-precious gemstones> Doing follow-ups and query redressal for Domestic and international buyers for sales through allcommunication mediums: Chat, Call, Emails.> Generated revenue for the company, currently estimated about ₨. 20 million> Working closely with different… Show more > Handling chat traffic, providing customer support and selling the product listed on the website todomestic and International clients> Handling a team of sales executives selling semi-precious gemstones> Doing follow-ups and query redressal for Domestic and international buyers for sales through allcommunication mediums: Chat, Call, Emails.> Generated revenue for the company, currently estimated about ₨. 20 million> Working closely with different departments within the organization to implement best practices across the organisation.> Working with product department to promote an engaging and exciting product range with the emphasis on trends, seasonality and customer likeability> Closely involved in the implementation of the CRM tool “Zendesk” and continuously working on theimprovement of various communication tools like: Zopim, Exotel etc. Show less