Salesforce product development executive specializing in managing Dev, Quality and Perf engineering. • Experienced in all aspects of product development and interacted with all divisions in Salesforce.• Dealt extensively with top level executives and key decision makers at Salesforce and customers.• Responsible for scaling Salesforce orgs of global top 30 customers sponsored by senior executives e.g., State Farm, Bank of America, Louis Vuitton, Bajaj Finserv, Dell, CDC (vaccine management), Marriott.• Known for customer satisfaction and received recognition from customer executives.• Assisted Sales and Solution Engineering with plans for scale concerns, to close deals. • Identified gaps and incubated new Application Performance Monitoring products.• Worked with Product Management and Marketing on go-to-market for new products.• Set up and onboarded teams in different geo. Led team charter transformation.• 3 patents awarded plus 3 filed, multiple Dreamforce presentations, various team awards.• Contributed performance and scale best practices to Salesforce Well-Architected Framework.
Listed skills include Agile Methodologies, Software Development, Distributed Systems, Software Engineering, and 4 others.