Joe Petrides Email & Phone Number

Reston, Va, Us

Reston, Va, Us

Washington Dc-Baltimore Area

Reston, Va

Currently managing a team that specializes in cross channel analytics, our client being the top wireless carrier in the US. We utilize Tableau, Salesforce / Einstein Analytics, Teradata, Adobe Analytics, but most of all our own creativity, cleverness, and enthusiasm to deliver rapid insights to a myriad of multi-channel teams. We were and are directly involved in over 50 major projects, the biggest being one of the largest Salesforce implementations.Prior to this, I managed a team of BI consultants for a Big Data implementation for a top wireless carrier. Directly responsible for certifying the data quality being cleansed and aggregated by multiple vendors. Resolved issues relating to overall data volume all the way down to the analysis of individual packet files coming out of the network taps.Lead a BI strategic initiative utilizing Tableau, Sql Server 2012 and Teradata 14. Provided technical guidance and hands on work to guide the team through data discovery, BI tool selection, and data visualization delivery to CIO level management. In parallel, was selected as the project manager for a Customer Service operations initiative. This project provides a new feature to wireless customer reps and end users that no other carrier offered at the time. Involved in ETL coding, vendor evaluation, architecture and design, and ultimately responsible for product delivery.Developed into one of the top sales engineers at Excelacom giving product demonstrations and setting up sample configurations to help our customers understand the value of Excelacom Century products & solutions. Managed and executed the deployment of our Century products onto a dedicated server for sales demos thereby reducing demo prep time by over 90%.

Greater Philadelphia Area

Managed a team of RAD designers for an implementation of the Century Suite of products which incldued CRM, Product Catalog and Order Management. Designed and updated interfaces with Salesforce, network inventory management systems, quoting systems and data warehouses. Created design and process related proposals to director level management in both the business and IT organizations. Created sales and project proposals in an effort to increase the overall account size.

Reston, Va

Deployed Excelacom's Century Test Automation suite in a major telecommunications operator IT environment. Managed both business requirements and technical implementation of the suite. This specific implementation automated the comparison of bill cycle output validating and reporting on hundreds of thousands of accounts per cycle and billions of fields. It also automated the flow through of order transactions into the billing systems. Our customer went from 2 test orders to hundreds of test orders per day flowing into the test billing systems. In this role, I was responsible for understanding and designing all technical aspects of the project including web services interfaces, data model design, and understanding how to plug them into existing testing environments and processes.I also managed an additional software maintenance contract for the same customer. Support and processes were improved in parallel with my other resposibilitites. Some of the activities performed included building new test environments, scripting and scheduling automated backups of database and applications, and setting up automatic scheduled server maintenance to improve performance.

Provide general assistance to the Managing Partner at BCS. Work with financial consulting and anti-money laundering audit projects.

Hillsdale, Mi

Responsible for east region recruiting for Hillsdale College. Gave presentations, organized events, reviewed applications and conducted admissions interviews to and for prospective students interested in Hillsdale College.

Internship during my college days. Provided assistance to the Director of Marketing on a number of different projects. Alsons Corporation is a MASCO company.

Hillsdale, Mi

Computer lab troubleshooting. Saving poor seniors who lost their theses due to poor file management.

Bachelor Of Arts, Economics, Magna Cum Laude

Activities and Societies: President - Sigma Chi Fraternity President - PRAXIS Political Economy Club

Education record