Welcome to my LinkedIn bio! As a competent professional with a strong background in entrepreneurship and data processing experience from the BPO field, I am excited to connect with like-minded individuals who share my passion for business development, leadership, and client relationship management.My entrepreneurial journey began in 2015 with the establishment of Natural Spark, where I have been responsible for training and mentoring new business associates, onboarding clients over video and in-person consultations, and overall business development and growth. In this role, I have leveraged my skills in reporting and data analysis to study and analyze client data and purchases with the use of Power BI, DAX Functions, and SQL.I am proud to say that I have achieved several accomplishments during my time at Natural Spark, including being awarded three times for top performance, receiving multiple appreciation awards, achieving the highest productivity in unfavorable conditions, successfully training new associates, and implementing new strategies for business development during the pandemic. In addition to my entrepreneurial experience, I have also worked as a Senior Analyst at WNS Global Services from 2003 to 2014. In this role, I was responsible for automating processes using MS Excel, generating reports and dashboards, analyzing data and reporting, training new associates to increase their productivity and accuracy, and handling complex market research projects individually. I also managed a team and allocated work based on the strengths and skills of team members, resulting in quicker and more effective project completion.Throughout my career, I have developed a diverse set of skills, including critical thinking, lead generation, customer service, client education, brand management, Excel macros, report generation, and PowerPoint presentations. I am a quick learner and a detail-oriented individual with excellent interpersonal communication skills, and I excel at problem-solving, collaboration, decision-making, and teamwork.I have also completed several trainings and certifications to further develop my skills, including Power BI for Business Intelligence, basic SQL, advanced MS Excel, advanced PowerPoint, leadership trainings, business development trainings, personal development trainings, Scrum Master training, creating positive conversations with clients, and an introduction to business analytics.Thank you for taking the time to read my LinkedIn bio.
