Romel Amores

Romel Amores Email and Phone Number

Cold Caller | Customer Support | Sales Associate | Chat Support @
Romel Amores's Location
Cebu, Central Visayas, Philippines, Philippines
About Romel Amores

Over the past four years, I have gained valuable experience in customer service, honed my skills in sales, and guest experience representative, and recently transitioned into a role as a cold caller for an online pharmacy campaign. Throughout my journey, I have developed strong interpersonal and communication skills, a deep understanding of customer needs and expectations, and the ability to thrive in fast-paced and dynamic environments.In my customer service role, I have successfully handled many customer inquiries and concerns, ensuring prompt and satisfactory resolutions. I have demonstrated a knack for active listening, empathy, and problem-solving, allowing me to effectively address customer issues while maintaining a positive and professional demeanor.During my one-year stint in sales, I utilized my customer service skills to engage potential customers, build relationships, and effectively communicate the value and benefits of products or services. I developed a strong sales acumen, consistently meeting or exceeding sales targets and fostering long-term customer loyalty.More recently, I transitioned into a guest experience representative role and cold calling, where I focused on creating memorable experiences for guests and ensuring their satisfaction throughout their stay. I also called potential customers and offered the products and services of our online pharmacy. I have proven my ability to anticipate and meet guest needs, handle challenging situations tactfully and diplomatically, and collaborate with cross-functional teams to deliver exceptional service.Overall, my experience and skills in customer service, sales, guest experience, and cold calling make me a valuable asset in providing outstanding service, building customer loyalty, and driving business success.

Romel Amores's Current Company Details
Johnson Berkshire Solutions Inc.

Johnson Berkshire Solutions Inc.

Cold Caller | Customer Support | Sales Associate | Chat Support
Romel Amores Work Experience Details
  • Johnson Berkshire Solutions Inc.
    Cold Caller
    Johnson Berkshire Solutions Inc. May 2023 - Present
    Makati, National Capital Region, Philippines
  • Fusion Bpo Services
    Sales Associate
    Fusion Bpo Services Sep 2021 - Jan 2023
    Cebu, Central Visayas, Philippines
  • Sykes Philippines
    Customer Service Representative
    Sykes Philippines Mar 2020 - May 2021
  • Eperformax Contact Centers & Bpo
    Customer Service Representative
    Eperformax Contact Centers & Bpo Jun 2019 - Jan 2020
    Cebu, Central Visayas, Philippines
    Provide product/service information, answer questions, assist with billing and troubleshooting, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Romel Amores Education Details

  • Saint Paul School Of Professional Studies
    Saint Paul School Of Professional Studies
    Accounting Technology/Technician And Bookkeeping

Frequently Asked Questions about Romel Amores

What company does Romel Amores work for?

Romel Amores works for Johnson Berkshire Solutions Inc.

What is Romel Amores's role at the current company?

Romel Amores's current role is Cold Caller | Customer Support | Sales Associate | Chat Support.

What schools did Romel Amores attend?

Romel Amores attended Saint Paul School Of Professional Studies.

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