Manage operations of 180+ member real estate organization, including $13.4M annual budget while demonstrating strong leadership skills to optimize team's performance. Foster positive organizational culture, enhance associate retention, and contribute to financial wellness by leading, supporting, and guiding Keller Williams Associate Leadership Council and executive team. Address key areas of businesses and met individual needs by offering business consulting and disruptive training.- Increased productivity and profitability by actively engaging and recruiting highly productive associates.- Achieved successful outcomes and enhanced accountability through annual goal-setting and budget process in coordination with the executive team and by leveraging data-driven metric tracking.- Promoted the organization’s long-term sustainability by implementing best-practice HR policies and procedures in collaboration with the executive team while onboarding staff and independent contractors.

Fostered goal exploration, created action plans, and ensured accountability towards goal realization by identifying, consulting, coaching, and supporting 50+ associates annually across two locations. Facilitated the development of cutting-edge technologies by actively contributing to beta testing labs.- Transitioned 300+ existing associates to KW Technology by proficiently implementing the Keller Williams CRM Platform.- Developed inclusive training calendar tailored to cater to adult learners of all proficiency levels, positively impacting 300+ associates in professional growth.

Oversaw the entire lifecycle of new construction signage projects, valuing $1M+ annually from initial design and quoting through to production and installation; ensured timely and flawless project delivery. Defined ambitious goals and established a shared vision for the company's sustainable growth through effective cooperation with senior leadership. Set performance metrics and timelines tailored to the specific needs and objectives of each department.- Ensured alignment of policies, internal controls, operational standards, and procedures with the organization's core values by guiding the development of robust systems and processes.- Contributed to 40% YOY company’s growth by formulating and implementing a strategic plan that encompassed all critical areas of the organization from sales and design to production and installation.

Demonstrated expertise in facility management, including negotiation and execution of lease agreements, ensuring smooth operation of 17K sq. ft facility hosting multiple tenants. Ensured strategic/successful implementation of initiatives and long-term plans by offering valuable guidance to department managers for efficient annual plan development.- Drove success of recruitment, training, and retention program for 250+ volunteers across diverse ministry areas at two locations by utilizing exceptional relationship-building skills.- Ensured optimal financial performance by spearheading all financial transactions, payables, receivables, and Profit & Loss (P&L) statements, and effectively managing an annual budget of $800K+.

Enhanced property visibility and attracted potential tenants by devising robust marketing strategies. Presented data-driven proposals and recommended major capital projects for 200K+ sq. ft property. Maintained up-to-date product knowledge of community and competitive communities through consistent evaluation of market conditions and trends.- Achieved income expectations in the operating budget by implementing cost-effective strategies.- Exceeded leasing performance goals by conducting thorough market analysis, identifying potential tenants, and using persuasive communication techniques to secure lease agreements.

• Coached, mentored, and trained leasing team to ensure successful leasing season• Managed $500K lease-up budget for all sectors – operations, payroll, marketing

• Oversaw global marketing for retail component of property, providing service for 10+ vendors• Provided oversight and direction of monthly marketing efforts reaching 45,000+ people

• Managed projected $150K annual budget for ministry sectors – residential, training, catering• Planned and managed residential, culinary, and special event aspects of ministry• Prepared culinary menu for weekly events serving groups up to 30+ people• Developed and implemented targeted training programs for women and families​

• Created and implemented outcome-based training program for 30+ staff, 150+ volunteers​​​​

• Implemented a lean kitchen program increasing the efficiency and quality of the kitchen• Provided planning, hiring, training and supervision to catering program in excess of $500K annually, 60+ employees