1. Production•Wash Developments/Recipe Developments •Converting sampling to Bulk production.•Carrying out production with more scientific methods in order to maintain consistency in bulk production.•Overall commercial aspects of production2. Research / Development / Training•Developing new finishes and designs further converting them to bulk production•Developing more economical methods of achieving standards.•Evaluation of all new chemicals in terms of price performance ratio•Right Product development.•Training subordinates and vendors.3. Business Development •Identify prospective clients, assisting in generating business from the existing accounts thereby achieving business targets.•Conduct sales promotion activities such as exhibitions, workshops, conferences, customer meets, training/ demonstration activities, road shows, as a part of brand building/ market development effort.•Actively involved in all international & domestic co-ordination & correspondence.4.Customer Relations Management•Manage customer service operations & spearheading team for excelling business targets & service delivery metrics.•Implement short/long-term plans for achievement of process objectives.•Resolving customer complaints on performance bottlenecks•Provide value added customer services by attending customer queries and issues. Specialties ,budgeting, business development, business plans, color, competitive analysis, concept development, consulting, customer service, customer support, design, development,market development, marketing, personnel, process engineering, promotional materials, quality, requirements, research, sales, supervisory skills, technical support, technician, trend, troubleshooting, workshops