➢ Set and plan the strategies to achieve the annual sales target.➢ Set the KPIs and follow-up on the sales reports.➢ Coach, develop, and manage the sales team.➢ Serve as the lead point of contact for all customer account management matters.➢ Build and maintain strong, long-lasting client relationships.➢ Negotiate contracts and close agreements to maximize profits.➢ Follow up closely on existing opportunities. ➢ Update the sales pipeline to reflect the actual opportunities in process indicating the sales cycle stage for each opportunity.➢ Prepare presentations, proposals and sales contracts.➢ Build relationships with existing customers on multiple levels.➢ Work closely with the Presales team to address uncovered needs in the sector.➢ Presenting customers with Value Added Services that match with their business needs.➢ Following up on internal departments to meet deadlines promised to customers. ➢ Serve as the lead point of contact for all customer account management matters.➢ Build and maintain strong, long-lasting client relationships.➢ Negotiate contracts and close agreements to maximize profits.➢ Follow up closely on existing opportunities. ➢ Update the sales pipeline to reflect the actual opportunities in process indicating the sales cycle stage for each opportunity.➢ Prepare presentations, proposals and sales contracts.➢ Build relationships with existing customers on multiple levels.➢ Work closely with the Presales team to address uncovered needs in the sector.➢ Presenting customers with Value Added Services that match with their business needs.➢ Following up on internal departments to meet deadlines promised to customers.

➢ Serve as the lead point of contact for all customer account management matters.➢ Build and maintain strong, long-lasting client relationships.➢ Negotiate contracts and close agreements to maximize profits.➢ Follow up closely on existing opportunities. ➢ Update the sales pipeline to reflect the actual opportunities in process indicating the sales cycle stage for each opportunity.➢ Prepare presentations, proposals and sales contracts.➢ Build relationships with existing customers on multiple levels.➢ Work closely with the Presales team to address uncovered needs in the sector.➢ Presenting customers with Value Added Services that match with their business needs.➢ Following up on internal departments to meet deadlines promised to customers.

- Providing training to new employees on orange products, services & CRM systems- Providing support to trainees through mentoring, observation, and feedback case studies- Provide training courses and orientation sessions that help employees learn necessary job skills and aid current employees in improving abilities and performance- Providing internal colleagues with soft skills such as business etiquette, goal setting, and conflict resolution- Hold and monitor training discussion on how these skills apply to everyday life- Resolve the queries or difficulties raised by the trainees- Ensure the training sessions meet their purpose- Update supporting documents and training materials across each course- Make changes, if required to improve utility of the programs- Evaluate the effectiveness of the training programs- Record the attendance of trainee employees

- Lead, develop, support and assess staff to provide a high level of services- Build team spirit and staff loyalty- Propose tools to achieve the qualitative and quantitative objectives- Handle major customers' problems and propose permanent solutions- Propose tools to maintain and enhance company image- Increase customer satisfaction and loyalty

- Lead, develop, support and assess staff to provide a high level of services- Build team spirit and staff loyalty- Propose tools to achieve the qualitative and quantitative objectives- Handle major customers' problems and propose permanent solutions- Propose tools to maintain and enhance company image- Increase customer satisfaction and loyalty