IT Administrator with extensive analytical and software experience of investigating and diagnosing network problem and also knowledge of IT operating systems, especially Windows And IBM AS 400 Server. Multi-talented with good all-round technical skills and the ability to develop and maintain close working relationships with other support and development teams. Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organised and structured work ethic.Work as part of a proactive team of support staff responsible for delivering a high quality, customer-focused professional service. Providing the very highest level of technical support and customer service to internal staff. Duties:Updating and monitoring IT user accounts. Maintenance & management of the Critical Windows based Server Environment. Maintaining up to date Antivirus levels on all machines company wide. Working on Active Directory accounts, configuration of PC`s & laptops. Managing and monitoring of backups in multiple locations. Providing maintenance support and break-fix solutions. Follow Documented processes i.e. implementing change control procedures. Liaising & meeting with external suppliers of IT services. Producing reports for senior managers. Troubleshooting technical problems and implementing solutions. Purchasing of IT Equipment and software in line within agreed budgets. Supporting a multi-site IT infrastructure of at least 100 employees. Responsible for the fast and accurate troubleshooting of reported faults. Providing technical support via helpdesk systems for a wide range of internal & external applications.