AeroLeads people directory · profile

Amresh Kumar Email & Phone Number

PM, PMO, RMO, Specialist Project Manager at NICE Ltd. PRINCE2 Agile Practitioner Certified in Agile Project management, ITIL 4 and AWS Certified Solutions Architect at NICE

Location: Pune, Maharashtra, India 10 work roles 1 school

1 work email found @nice.com LinkedIn matched

4 data sources Profile completeness 86%

Current company

NICE

Role

PM, PMO, RMO, Specialist Project Manager at NICE Ltd. PRINCE2 Agile Practitioner Certified in Agile Project management, ITIL 4 and AWS Certified Solutions Architect

Location

Pune, Maharashtra, India

Company size

5876 employees

Who is Amresh Kumar? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Amresh Kumar is listed as PM, PMO, RMO, Specialist Project Manager at NICE Ltd. PRINCE2 Agile Practitioner Certified in Agile Project management, ITIL 4 and AWS Certified Solutions Architect at NICE, a company with 5876 employees, based in Pune, Maharashtra, India. AeroLeads shows a work email signal at nice.com and a matched LinkedIn profile for Amresh Kumar.

Amresh Kumar previously worked as Specialist Client Services Project Manager at Nice and Specialist Technical Resource Manager at Nice Ltd. Amresh Kumar studied at Academic Qualification.

Company email context

Email format at NICE

This section adds company-level context without repeating Amresh Kumar's masked contact details.

{first}.{last}@nice.com

89% confidence

AeroLeads found 1 current-domain work email signal for Amresh Kumar. Compare company email patterns before reaching out.

View email format View company profile Management contacts

Profile bio

About Amresh Kumar

PM, PMO, PRINCE2 Agile Practitioner Certified in Agile Project management, ITIL 4 and AWS Certified Solutions Architect.Experience in Project management (PMO), Resources Manager and Team Leader with a demonstrated history of working in the computer software industry. Skilled in Negotiation, Service-Level Agreements (SLA), People Management, and Business Relationship Management. Strong program and project management professional.12+ Years of Experience

Current workplace

Amresh Kumar's current company

Company context helps verify the profile and gives searchers a useful next step.

Nice

PM, PMO, RMO, Specialist Project Manager at NICE Ltd. PRINCE2 Agile Practitioner Certified in Agile Project management, ITIL 4 and AWS Certified Solutions Architect

hoboken, new jersey, united states

Website

nice.com

Employees

5876

AeroLeads page

Company profile

View company profile Email format

10 roles

Amresh Kumar work experience

A career timeline built from the work history available for this profile.

Specialist Client Services Project Manager

Current

Nice

Pune, Maharashtra, India

Apr 2023 - Present

Specialist Technical Resource Manager

Nice Ltd

Pune, Maharashtra, India

Plan and implement projects
Help define project scope, goals, deliverables and Risk management.
Define project schedules, allocate resources and monitor progress.
Align project objectives with company goals, and make sure the project team is clear on objectives.
Help project team with the design and development tasks
Providing administrative support to the Project Management team when required.

Oct 2022 - Apr 2023

Technical Lead - Resource Manager

Nice Ltd

Pune, Maharashtra, India

Providing administrative support to the Project Management team when required.
Working in person for all resource requirements under the global services team.
Building strong partnership with various roles within the organization (i.e. DSAs, PMs, TMs, Project leads and PSE Mangers) and daily involvement in the scheduling and assignment of resources to programs/projects
Aligning resource operational requirements by scheduling and assigning employees
Maintaining and keeping the database updated with qualification, skillsets, and experience of all resources within their assignment ownership.
Keeping and providing up-to-date information on all resources, particularly availability.

Jul 2020 - Sep 2022

Team Leader

Nice Ltd

Pune, Maharashtra, India

Escalation call from client and Business partner
Client compliance issue and Risk management
Team end to end support for Nice call recording management product (Perform, NIM, Engage).
Managing critical clients and business partner globally.
Build and maintain interdepartmental relationships with Customer Support, Product House, Sales, Professional Services and other support function
Cross function relationship with various internal team (APA, NTR, WFM, InContact, NPM, Public safety, Actimize and other Nice products).

Jan 2018 - Jun 2020

Technical Lead

Nice Ltd

Pune, Maharashtra, India

Worked as Tech Lead, Technical Engineer
Well versed with NIM 4.1 and Engage Architecture and its Components.
Handling Bridge calls from client and Business partners.
Worked as a point of escalation/higher technical contact to interact with customers (business partners and direct customers) for high & low-levels problems
Giving training to new team member and conduct session for technical and process issues.
Provide support to Tier 1 engineer/Field Engineers/Tech Leads to resolve escalated issues within SLA & utmost customer satisfaction

Dec 2015 - Dec 2017