• Promoted to leading data & analytics enhancement efforts for Central Data by working under Business Intelligence within the Marketing Analytics Team• Developed methodology to audit and streamline UNSPSC classifications through item description keyword extraction using NLTK in Python, impacting $13.5 Billion in sales of UNSPSC classifications mismatched with competitor market data• Assisted in Market Intelligence initiatives designed to capture metrics for market share value of Medline products versus competitors

• Spearheaded a process improvement measure through creation and eventual implementation of multiple Tableau/Power BI dashboards, including a Project Management Dashboard for analytical insight and upper-management visibility to project efforts/progress on all Central Data teams - opening the door to enhancing BI and data visualization capabilities at Central Data• Investigated reasons for increased volume in item setups by exploring historical data and identifying trends while understanding impacts to volume by company-wide efforts and COVID-19, leveraging Python to explore and clean large data sets in the process• Initiated UAT for Informatica P360 MDM implementation, by communicating system defects from Central Data to IS & outside implementation teams, while training end users on new system features and processes• Eliminated inaccurate/incomplete reporting and system bloat by moving automated reporting to SQL, ensuring management of data completeness and synchronization reliability• Wrote project/task specific SQL queries, allowing efficiencies for management and team members to complete their work

• Managed data quality for 7 product divisions, totaling 300,000+ products and $3.7 billion in sales• Assisted analysts in data maintenance projects with relation to process mapping, establishing communication channels, running analytics, managing deadlines, and presenting to key stakeholders• Led divisional data remediation efforts by working with divisional upper-management and product managers to utilize PDM processes in helping products achieve maximum customer visibility • Wrote and manipulated basic SQL queries for analytical reporting to management• Solved data discrepancy tickets in ZenDesk and facilitated coordination efforts between cross-functional teams to resolve data issues when necessary• Trained co-workers and created SOP’s on processes related to SAP transactions, attributes, taxonomy, product visibility, and other Product Data Management responsibilities• Owned and authored the PDM Source site, using SharePoint to communicate PDM’s efforts by designing web pages, writing news articles, and offering resources

• Spearheaded the CQTS-NGK Cycle Time Project, purposed for improving cycle time closure based on failure analysis data, whereby creating an autonomously updating Excel workbook using a daily SAP-exported query, would update analytics and metrics for the NOx department to better understand project statuses, failure reasons, and impacts of and to shareholders in the reporting process• Presented findings to key stakeholders and company executives alongside project managers, product owners, statisticians, and quality engineers in various ‘No Trouble Found’ investigations and case studies attempting to determine reasons for sensor failure outside of the failure code index• Supported quality engineers by monitoring and prioritizing supplier data from SAP• Identified and resolved data discrepancy issues by communicating with troubleshooting teams

• Utilized SAP to analyze, track, review, and close product and supplier data, ensuring accurate customer reporting• Retrieved delivery data to create, update, & streamline managerial and customer Excel spreadsheets, using advanced formulas and pivot tables• Optimized data collection procedures and generated reports on a weekly, monthly, and quarterly basis• Worked with various operational teams on ad hoc data reporting requests • Performed routine work related to processing and reporting of NOx sensor warranty claims

• Sold store products, protections plans, service packages, and qualifying items• Answered phone inquiries regarding customer service issues• Assisted management with inventory control and stock ordering