• Fostered collaboration, cooperation, and teamwork with colleagues, stakeholders and funded organizations while working towards collective success• Utilized critical thinking skills to enhance the System of Care and participant outcomes; used data, evidence, and critical reflection to identify gaps in service provision and developed strategies to bridge those gaps• liaised between assigned portfolio and CHF to reinforce and/or provide information and support regarding CHF direction, requirements, processes, and systems with community partners• Supported program accountability, innovation, and strategic learning by assessing qualitative and quantitative indicators of impact, conducting regular reviews of program contributions to outcomes• Supported annual funding cycle, business planning and request for proposal processes• Assisted the Foundation’s ability to understand, interpret, and act on emerging trends, needs, and opportunities and to support the continuous improved of program development and system coordination.

• Successfully supported the opening Murray’s House, a new permanent supportive housing program• Recruited, hired, and provided support and supervision to frontline staff; scheduling and ensuring staff safety through the development of polices and procedures.• Actively participated Calgary's Coordinated Access and Assessment group; coordinated move-ins and intake assessments• Participated in SHARP Foundation Leadership team• Developed policy and procedure that aligned with the agency and funder expectations/standards• Collaborated with community partners, supporters, and stakeholders to best support our service users and target populations

• supervised and supported to frontline staff; conducted intake assessments• Participated in HIV Community Link Leadership activities; facilitated meetings and trainings; strategic planning• Member of the Calgary Recovery Services Task Force – Women and Children Working Group

• Supported the Mary Dover House and Community Housing Programs to achieve compliance with funder standards and to attain accreditation under the Canadian Accreditation Council• Developed standards and processes, created forms and drafted policies and procedures• Staff training and support

• Provided supervision and support a multidisciplinary team of 18; monitored service delivery; participated in employee recruitment, orientation, supervision and performance management; provided timely and respectful communication to all staff• Ensured that program activities were consistent with program objectives and that objectives could be met with the available resources; ensured that program is in compliance with funder Standards and Housing First and Harm Reduction principles• Participated in the Discovery House Leadership Team; strategic planning• Ensured strong communication between Discovery House, key partners and stakeholders• Volunteered as a peer reviewer with the Canadian Accreditation Council and the standards for practice• Presented at the All Our Sisters and the Canadian Alliance to End Homelessness Conferences (2014): Safe & Sustainable Housing for Women and Children Leaving Domestic Violence: a Housing First Approach

• Monitored service delivery and provide supervision, evaluation and leadership for the case managers; provide case consultation; file and documentation reviews; manage referrals and intake processes; • Participated in recruitment of new staff• Developed and maintained partnerships with other service agencies• Presented at the Seven Cities of Alberta Road Home Conference (2010) on the Community Housing Program’s approaches, successes and outcomes

• Needs-assessments of the clients and their families with a continuous focus on safety of the family from domestic violence; planning, implementation, management, coordination, monitoring, evaluation and advocacy for wraparound services; file maintenance

• Capacity building; planning and implementation of gender and leadership training workshops for various groups within the education sector; development of materials and handouts• Implementation and monitoring of projects• Advocacy and sourcing of funds for individual girls and women; public engagement• Proposal writing; budgeting; timely reporting• Drafting, editing and typing of reports and letters; administrative support• Participation in workshops, meetings, and research projects with various national and international groups

• Taught English to children from Preschool to Grade 7; lesson planning, marking, test preparation