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Andrea Munson personal email
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I enjoy helping teams identify solutions to problems and assisting in increasing productivity and processes. Following scrum practices, I am able to provide teams with information and timelines to improve the development process.One of my biggest priorities is analyzing business needs/requirements and interviewing subject matter experts to solve business problems and design technical solutions.I excel at coordinating communication/escalations between Technology, Sales, Product and other departments as needed.Utilizing Agile methodology to manage large product rollouts and development projects.Over the years I have operationalized processes for implementation for over 20 products in several different lines of business. Led the implementation, enrollment, and strategic operations teams within Client Services (3 managers, 23 employees).Work closely with QA team to verify all enhancement criteria has been met before deployment.Collaborated with sales operations on client backlog to increase revenue and client retention. Developed and implemented a formal training program to deliver effective and efficient training to thousands of clients nationwide.
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Manager, Delivery ManagementWaystarGardner, Ks, Us
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Technology Delivery ManagerWaystar Aug 2022 - Present
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Senior Business AnalystWaystar Sep 2020 - Aug 2022Overland Park, Kansas, United States
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Senior Business AnalystEsolutions, Inc. Jan 2020 - Sep 2020Overland Park, Kansas -
Director Of Client Services OperationsEsolutions, Inc. Jan 2019 - Jan 2020
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Director Of Implementation And ProjectsEsolutions, Inc. Apr 2015 - Jan 2020Overland Park, Kansas
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Corporate TrainerNic Inc. Apr 2014 - Apr 2015Olathe, KansasCreate, deploy and track eLearning courses and maintain the library of offerings to reflect the most current information.Own the management of the Learning Management System.Facilitate courses and presentations as needed through multiple forums such as eLearning, teleconference, and classroom/on site.Develop and maintain training materials (includes user guides, job aids, elearnings) to ensure a high rate of knowledge transfer and performance improvement. Work with internal resources and management to identify and stay current with changes and needs.Manage internal and organizational survey efforts.Analyze training needs to develop new programs or modify and improve existing programs.Work closely within the HR group to provide support for organizational initiatives.Work as a team member on specified training projects for field and corporate office employees. -
Training E-Content DeveloperGrundfos Pumps Corporation Apr 2007 - Apr 2014Olathe, KsIntegrates e-learning story boards (content), course outlines, graphics, and assessments into rapid design tools creating asynchronous courses for employees and customers. Investigates etools for possible use and implement them upon approval. Fulfills the role of producer for synchronous classes conducted for employees and occasionally facilitates classes. Incorporates all learning metrics for report functions.
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Marketing AdministratorGrundfos Pumps Corporation Apr 2007 - Dec 2008Responsible for travel, supplies, and general administrative duties for a department of 13, as well as brand-awareness, and external communications.
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Sales CoordinatorGe Energy (Formerly Bha Group Inc Jan 2001 - Jan 2007Support of 35 sales professionals, responsible for writing orders, arranging travel, ordering supplies, covering phones, and maintaining customer "swag".Prepare customer proposals for the sales team.
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Marketing CoordinatorGe Energy Jul 2005 - May 2006Coordinating customer seminars and tradeshows, brand equity studies, and invoicing.
Andrea Munson Skills
Andrea Munson Education Details
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Business Administration - Marketing -
Longview Community College Lee'SLogistics Management
Frequently Asked Questions about Andrea Munson
What company does Andrea Munson work for?
Andrea Munson works for Waystar
What is Andrea Munson's role at the current company?
Andrea Munson's current role is Manager, Delivery Management.
What is Andrea Munson's email address?
Andrea Munson's email address is am****@****inc.com
What is Andrea Munson's direct phone number?
Andrea Munson's direct phone number is (866) 633*****
What schools did Andrea Munson attend?
Andrea Munson attended Columbia Southern University, Longview Community College Lee's.
What are some of Andrea Munson's interests?
Andrea Munson has interest in Science And Technology, Environment, Education, Children.
What skills is Andrea Munson known for?
Andrea Munson has skills like Team Building, Employee Training, Training, Management, Marketing Communications, Process Improvement, Strategy, Project Management, Microsoft Office, Time Management, Product Development, Customer Service.
Who are Andrea Munson's colleagues?
Andrea Munson's colleagues are Jessica Woosley, Susan Grisnik, Kelly Breen, Anthony Brackner, Silvia Thomas, Kris Searcy, Julie O'kelley.
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