Operations Supervisor
Current• Managed PACS system to ensure data quality, integrity, and compliance.• Developed and maintained KPI dashboard using PACS and Excel, providing actionable insights through Power BI analysis.• Led the Operations team through recruitment, onboarding, and performance management processes.• Collaborated with C-suite executives to optimize workflows, implement best practices, and drive organizational growth.• Executed employee scheduling, performance evaluations, disciplinary actions, and career development initiatives.• Provided intermediate-level help desk support to clients, resolving issues and enhancing customer satisfaction.• Delivered comprehensive PACS workflow training to new Radiologists, improving efficiency and productivity.